macbook pro core i7 high res anti-glare screen garbled graphics

Maybe somebody else can think of something more common, but my initial thought upon looking at your pictures is that you have a bad video card.

The only other thing I can think of would be a problem with an application. What applications are you using when this occurs?

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It looks very much like a graphics chip issue to me. Next time it happens, try running the extended version of the Apple Hardware Test and see if you can get an error code. If you do, it will point to a hardware problem. If you get the same image on an external display, it would indicate a graphics chip problem.

Did the Apple Store see anything in person or just your picture? Did they run any kind of hardware test?

Can you correlate this with anything specific like temperature or graphics intensive software? If you can make it occur in front of a genius, it would help. They have to see it or see an error code before they can really do anything.

Good luck!

If you can run with the more powerful discrete GPU and have no trouble for long enough to make you confident that it isn't going to happen, and then you switch to the integrated GPU and the problems reappear frequently, that points to an intermittent fault in the integrated GPU. Run the extended version of the Apple Hardware Test that you'll find on one of the DVDs shipped with the computer. If no errors are reported the first time, run it each night for several nights while you sleep. Make careful note of any error message it reports, and take that to the Apple Store or call AppleCare with that information.

If the problem occurs with both GPUS, the problem is likelier to be in the video cable or the LCD panel, neither of which is or can be tested by Apple Hardware Test.

I have the i7 with anti-glare...I get similar results when I have multiple safari windows open that use flash. If I go to preferences and turn off automatic graphic switching it typically solves the problem. Seems like a software issue, pretty annoying. I posted previously and included a screenshot:

http://discussions.apple.com/message.jspa?messageID=12204904#12204904

Sounds like your MBP will need repair.

As the original poster stated, the Apple folks don't know what the problem is, so what will Apple do about it? It seems like a graphic switching software problem, no? I am in the same boat, but don't really want to send back my machine just to get another machine with the same problem if it's software related. There have been reports of this problem in the apple forums and the macrumors.com forums.

Message was edited by: drm31078

Have you run the extended Apple Hardware Test several times, as I suggested above? Have you photographed the display anomalies when they appeared, and shown the photos to an Apple technician or Genius as proof that there is a problem?

If you're firmly convinced that there's a software and not a hardware problem, erase your hard drive and reinstall your OS.

Quantify several...

I have photos (see below), but I personally have not been to the genius bar. However it sounds like the original poster has, but without resolution.

http://i1208.photobucket.com/albums/cc376/drm31078/Apple%20Support/photo.jpg

Erasing the hard drive and reinstalling will not help if it's a software problem related to safari, flash, and graphic switching (ie. snow leopard). Safari, flash, and obviously snow leopard are by default installed on the computer. Therefore, the problem will occur again.

My point is that I do not want to go through the hassle of getting my computer's hardware "repaired", just for the problem to re-occur due to Apple software problems.

Message was edited by: drm31078

Drm31078, it sounds like you've made up your mind what the problem is and decided to wait for it to fix itself. In light of ryanfitz's experience, which now indicates that the problem occurs when using each of his two GPUs, I question your conclusions that there's a graphics switching problem and that Apple's basic software is at fault, simply because there are thousands of other users with the same machine and the same Apple software who aren't seeing the same behavior. Therefore, I recommend that you run the extended Apple Hardware test repeatedly in hopes that it will eventually detect an intermittent hardware fault, bearing in mind that if there's a fault in the video cable or the LCD panel, AHT can't and won't detect it. And I recommend showing your pictures to a Genius or an authorized service technician for evaluation. A single Apple employee's failure to detect a hardware problem is not conclusive evidence that none exists, and I don't think there's any good reason to dismiss that possibility out of hand on the basis of what you've seen and heard so far.

That's encouraging. Good work!

Ryanfitz, nice work!

I am unfortunately out of my 90 day free phone support window. What's the next best way to contact them? The nearest apple store is 1.5 hours away, so not the best option for me.

When are they suppose to get back with you?

Where can I find the "crashed safari logs"?