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iPhone stuck in update mode while installing 4.0.1 to 4.1

2716 Views 7 Replies Latest reply: Sep 20, 2010 6:02 PM by Lawrence Finch RSS
missesaw Calculating status...
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Sep 20, 2010 12:33 PM
Help!! My iPhone is stuck in update mode from when I tried to update OS 4.0.1 to 4.1. iTunes said there was an error and the installation could not be completed, but it left my iPhone unusable and stuck in update mode. I cannot I repeat cannot do a restore or I will lose vital information that iTunes ***** at (or just doesn't) backing up.

Help please....

Michelle
HP Pavillion, Windows XP Pro
  • CaelanT Calculating status...
    I had a similar issue some time ago with my 3GS. Turned out for some reason the computer I was using would screw up my iphone when updating. Only way around it was to use a different computer. Figured this out after I was on the phone with Apple for an hour. I have since formatted the original computer and reinstalled XP Pro, and the issue went away.
    iOS 4
  • Lawrence Finch Level 7 Level 7 (24,500 points)
    missesaw wrote:
    All else failed to tried Restore, with no success. Restore failed for unknown reason #1608 and Apple has no answer online.

    Except for this one: Update and restore alert messages on iPhone, iPad, and iPod touch
    Lenovo T-60, Intel iMac , Dell/Ubuntu 8, iPhone 3GS iOS 4.1, Windows XP Pro, Leopard 10.5.4
  • Lawrence Finch Level 7 Level 7 (24,500 points)
    You did not say it did not resolve the issue for you; you said that Apple +had no answer online+. You did not say that Apple had an answer that did not work. So I directed you to an article that contained an answer. I'm sorry the answer didn't work, but you clearly do not like communicating with me so I will leave it to others to help you resolve the problem.
    Lenovo T-60, Intel iMac , Dell/Ubuntu 8, iPhone 3GS iOS 4.1, Windows XP Pro, Leopard 10.5.4

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