ipod touch 4G not recognized in itunes

Question

ipod touch 4G not recognized in itunes

I just received my new ipod touch 4G 32GB in the mail today. It's running 4.1 (the latest firmware). I also have itunes 10. But itunes doesn't recognize my device but my laptop (Windows 7) does. Although, it is recognizing it as a digital camera, not sure if that makes a difference. I had an older ipod touch that had the same problem. It seems to be the new version of itunes because it works on my gf's laptop, running itunes 9.2 or whatever. Anyone know how to fix this? Thanks

ipod touch 4G, Windows 7

Posted on Sep 20, 2010 12:43 PM

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Answer 1

Sep 20, 2010 1:32 PM in response to ryanbballer54

Hey guys,
If anyone else is having this problem try this: (I called Apple and they walked me through this and it worked)

-Power off your ipod and make sure it is unplugged from the computer
-While it is off, hold down the Home button
-Then plug your ipod back into the computer, while holding down the Home button.
-itunes should then detect it and will probably ask you to restore it.

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Answer 2

Nov 11, 2010 7:58 PM in response to ryanbballer54

Mine is doing the same thing and this is not working for me...this is so frustrating.

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Answer 3

dyljoso

Level 1

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Nov 13, 2010 12:04 AM in response to ryanbballer54

im having the same problem. brand new 64gb itouch that syncs to my sisters windows 7 itunes 10, but not to my windows vista itunes 10. ive restored it 3 times, reinstalled itunes, restarted my computer, reinstalled drivers, and my itunes wont pick up that there is an ipod connected to the computer. it charges, but doesnt register on itunes. HELP

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Answer 4

Nov 13, 2010 2:54 AM in response to dyljoso

I know this might be too basic but have you tried hitting the home button after you have connected the ipod to the PC?

Sometimes (depending on which order I connect the ipod, and whether itunes is open or not), I have to push the home button and make the ipod come alive before it shows itself in itunes.

***

If that isn't the problem then do a search here for your problem, and you will find advice that will let you check the set up of your itunes and its drivers on your computer to try and get things working again 😀

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Answer 5

pearsi

Level 1

0 points

Nov 14, 2010 1:19 AM in response to ryanbballer54

This worked uo until restore and then failed. Tried it again several times and it sticks on the cable connection picture for abiut 5 minutes before going back to normal.

Very very frustrating!!!

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Answer 6

pearsi

Level 1

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Nov 14, 2010 9:27 AM in response to pearsi

Tried it on my daughter's laptop with older version of I Tunes and it worked perfectly!

Looks like the latest I Tunes update is the problem?

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Answer 7

Jan 30, 2011 11:52 AM in response to ryanbballer54

Hey, I got my very first iPod touch (4g) today and I have the same problem. I'm working on Windows 7 Professional, 32bit. I tried everything that was said. Removing the iPod from the computer, switching it off, plugging it back while holding the home key and letting go once I see the apple logo. but iTunes still doesn't detect the device. And I've also tried the usual of uninstalling, re-installing, repairing iTunes. Still no luck.
And since it is my first iPod, I've pretty much got no clue as to what's happening. But I've been using iTunes since for ever.
ANY help to get things started will be appreciated cos I've been saving for this for such a long time and finally this **** happens. So yeah...

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Answer 8

DarkLyf

Level 1

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Apr 11, 2011 6:22 AM in response to ryanbballer54

try downloading itunes 9.2 that seems to work with ipod touch 2g and 3g running on 4.1 hopefully it will for ipod touch 4g.

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Answer 9

Jan 13, 2012 1:47 PM in response to ryanbballer54

had the same problem, the ipod "beeped" and showed up in my computer but not in itunes even after restarting and performing reboots etc. I then noticed that the iCloud symbol did not appear in the system tray. Starting iCloud and then restarting the service bonjour fixed the problem.

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Answer 10

Jan 13, 2012 8:14 PM in response to ryanbballer54

You're going to have to put your iPod in DFU mode, follow the instructions posted here for that. Then you will have to restore. Follow the instructions here for that.

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Answer 11

Mar 25, 2012 5:31 PM in response to ryanbballer54

but what if your ipod will not turn off because my ipod wont turn off ??

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Answer 12

Mar 27, 2012 10:49 PM in response to ryanbballer54

If you're using Windows, try going to Control Panel > Device Manager. When that opens, go to the bottom of the list and click on the arrow beside "Universal Serial Bus controllers" so that more options drop down. "Apple Mobile Device USB Driver" should be at the top of what drops down. Right-click that and choose uninstall.

If your iPod is plugged in, unplug it and replug it in. Windows should start re-downloading the driver and eventually iTunes should recognize the iPod again.

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Answer 13

Apr 21, 2012 3:48 AM in response to ryanbballer54

problem solved! thank you ryanbballer54 🙂

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