Q: All Sorts of help required

Friends,

I started interning at a production studio a few weeks ago. They had installed Final Cut Server in July, and had gone through all the installation procedures, and were getting the administration details set up on my first day. I don't know exactly what they were, but I can tell you the results.

Final Cut Server was scanning various drives automatically but sporadically, and putting thousands of JPEG files onto our storage drive (and only the JPEG files). None of these showed up in Final Cut Server. The only files we could access there were the four we manually uploaded. As far as I can tell, those worked alright (though we never tried to edit the proxy clips, or really do anything but search for them on the server). Meanwhile, our storage device kept getting cluttered, and then uploading directly wouldn't work either. So we had essentially a very expensive JPEG creator. I thought the best thing to do would be to start from scratch, uninstall FCSvr, delete the created files, and make sure we set it up perfectly, where we knew which files would be scanned and where the assets would be saved.

We realized that there was no uninstall feature, so we rather rashly just went to 'Applications' and clicked 'delete' on final cut server. Obviously, when I tried to reinstall with the CD, it was to no avail. It would tell me it had been installed; but it lied. I suppose step one would be to find a way to get FCSvr back on this computer, either by re-installation or by recovering what we deleted. After that, I can try to fix the problems we'd been having.

Also, we spent a very long time playing with the preferences and digging through everything we could in Final Cut Server, and I never saw a way to fix the issue.

Your help is appreciated.