2384 Views 3 Replies Latest reply: Sep 21, 2010 12:46 PM by cris1395
There are a couple of options you can try. I can't honestly tell you exactly how to do them, but for one, look up DFU in the owners manual, which you can download directly from www.apple.com
The other is to try Recboot. Go out to Google and search for Recboot. It's software you can download and many people have reported success using Recboot to get their iPhone up and running.
If neither solution works, take it to Apple directly, not your cell carrier. Apple will run diagnostics and if it's determined to be broken, they'll replace it (usually on the spot).
Thanks, I've tried holding the power & home buttons down for as long as a minute and it still doesn't work.
My computer doesn't even detect it as a connected device, so doubtful that downloading any software is going to help.
Looks like I will have to go to my local store then. Not really off to a good start is it checked and today is the 28th day I've had it, and already looks like I've got a faulty one