Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

macbook pro trackpad problem

just recently my trackpad has been messing up. It will be like im right clicking to highlight everything. and the cursor changes into the one when you are typing something. This is really annoying and the only way to fix it is if I restart my computer. Any suggestions

macbook pro, Mac OS X (10.6.4)

Posted on Sep 22, 2010 10:04 AM

Reply
240 replies

Oct 4, 2010 1:43 AM in response to flbmxgirl

Thanks to this thread, I have discovered just now that I am not the only one to experience such problem. Hope Apple will solve this issue fast - sometimes they are a bit slow in fixing bugs ( http://www.osnews.com/story/21522/9Month_Old_Critical_Java_Vuln_Still_Not_Patched_in_Mac_OSX)

@timharding: on my computer your solution worked after a few attempts: I had to select some text more than once before the problem disappeared. Still, yours is a much better solution than rebooting every time. Thank you!

Message was edited by: zio_tom78

Oct 6, 2010 12:58 AM in response to flbmxgirl

same situation here. started happening after the software update.
seems that it is a common bug and i suppose a genius bar appointment won't help?

had been using the old mbp for years and i only visited genius bar once to replace my charger.
got this i7 for 2 months; and visited genius bar thrice. and discovered 2+ blindspot/whitespot.

Oct 6, 2010 3:48 PM in response to flbmxgirl

PRIMARY OR SECONDARY CLICKS WONT CLICK!

i have to use an external usb mouse to meet my needs when the trackpad stops clicking,i restart and it works fine for a few minutes then back to the problem what m i supposed to do? the clicks press down like normal but dont register!

i can still return this laptop to the shop though should i?
please tell fast so i can get my money back n buy a glitchless laptop

Oct 12, 2010 12:41 PM in response to Orbitfox

Same probleme here with my three month old MacBook Pro 15". The malfunction started last sunday. Single click is recognized as right click (two fingers), cursor hangs etc.
Reboot sometimes helps for few hours, sometimes for few minutes. I'm not sure but I think the only update I did on sunday was iTunes update otherwise all updates are installed on my system. I called customer Care twice today. With the first supporter we did hold Shift-Ctrl-Alt, power on button, 10 seconds waiting. Then restart and hold (can't remember) Shift - alt - r (??) and power on again. After that trackpad runs normal for three hours. Then same issue. I called Apple support again and did following:
- Starting in safe mode (all normal)
- cleaning library/cache folder
- delete universalaccess.plist / systempreferences.plist
- restart
- after two minutes trackpad issue 🙂
- supporter was frustated
- creating new user account and logging in with new user
- no problems
- going back to my main user, no problems
- working 4 hours without problems
- leave office / eat something at home
- starting up MacBook, after two minutes trackpad issue
- restart all works fine now since 30minutes

Is this a Software or Hardware issue??? I'm not keen to send my MacBook for service or drive several miles to the next Apple Store when it is "just" a software problem.
Hope anyone have an answer for this problem. Thank you and sorry for my bad english.

Oct 13, 2010 9:03 PM in response to flbmxgirl

ALRIGHT, So I took my computer in to the apple store because out of anger over this issue i hit my track pad so hard i cracked it (they replaced it because the guy working had had the same problem and felt sorry for me..thanks apple) but it is a software issue according the the employee. no time frame as to when it will be fixed. but as a side note i have not had this problem once since they replaced the trackpad (I Hope I didn't just jinx myself.)

macbook pro trackpad problem

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.