iTouch won't connect and doesnt' show IP Address

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Level 1

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iTouch won't connect and doesnt' show IP Address

I have been connecting to my home wifi without a problem. All of a sudden, I can't connect. Other wireless devices connect without a problem. My iTouch does connect without a problem on other wifi networks. My iTouch sees my wifi network, but no IP Address or other data is showing on the iTouch. HELP!

Lenovo, Windows XP

Posted on Sep 22, 2010 5:39 PM

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Answer 1

luvlabs

Level 4

3,620 points

Sep 22, 2010 5:53 PM in response to sunnhausl

Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings

When the touch restarts, it should reconnect to your network.

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Answer 2

sunnhausl Author

Level 1

0 points

Sep 24, 2010 5:35 AM in response to luvlabs

I have already reset the network settings but it didn't solve the problem. Other suggestions?

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Answer 3

JimHdk

Level 7

28,898 points

Sep 24, 2010 6:55 AM in response to sunnhausl

sunnhausl wrote:
I have already reset the network settings but it didn't solve the problem. Other suggestions?

Power down your router, wait 30 seconds and restart it

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Answer 4

sunnhausl Author

Level 1

0 points

Sep 24, 2010 1:50 PM in response to JimHdk

I tried that already, too! New development...I have the same problem in my office now. So, clearly, it is a problem with my iTouch. It recognizes the networks, won't connect, and when I go into look at the network, there is not data (IP address, etc.) It's just blank. HELP!

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Answer 5

JimHdk

Level 7

28,898 points

Sep 24, 2010 2:13 PM in response to sunnhausl

sunnhausl wrote:
I tried that already, too! New development...I have the same problem in my office now. So, clearly, it is a problem with my iTouch. It recognizes the networks, won't connect, and when I go into look at the network, there is not data (IP address, etc.) It's just blank. HELP!

You could try restoring the S/W on your iPod Touch. If that doesn't work you may need to talk to Apple about repair.

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