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lost id

I am unable to sign in to itunes. It tells me my Apple ID or password is incorrect, even tho I have not changed anything. When I click on forgot password it tells me it was sent to my email, but never shows up. I tried creating a new account and again it wil not allow me....HELP!!

Posted on Sep 22, 2010 10:21 PM

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3 replies

Oct 12, 2010 7:54 AM in response to dhappyday

I am having the exact same problem. I am unable to login using my apple id created many moons ago. However, I could create a new id using the old id name. All purchases and warranties recorded under the "old" id have been lost. This is really really bad. Very un-Apple like. If this doesn't get fixed then hasta la vista to any product that requires an Apple ID to function.

Oct 12, 2010 8:14 AM in response to dhappyday

dhappyday,
Go here -> http://www.apple.com/contact/myinfo/
Select *Answer security question* instead of *Send email*.

GunwallsArchie,
All purchases and warranties recorded under the "old" id have been lost.

What do you mean "lost"?
If they are no longer on your hard drive (look in /Music/iTunes/iTunes media), then restore them from your most current backup.

lost id

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