1 Reply Latest reply: Sep 23, 2010 1:20 PM by Malcolm Rayfield
ebdb Level 1 Level 1 (0 points)
Last night I bought a bunch of apps using iTunes on my Mac. Then I connected my iPhone and put the apps from the computer onto the iPhone. So far so good.

Today I opened up iTunes on another Mac and before connecting the phone first selected Store > Check for available downloads. A dialog came up saying "all purchases have been downloaded for this account."

Under preferences I checked "Prevent iPods, iPhones, and iPads from syncing automatically.

I then connected my iPhone to this second Mac and did the update to iOS 4.1.

(By the way the reason I used the second Mac to do this update was that it failed repeatedly on the first Mac with an error saying something like can't create a session. I went through Apple's related troubleshooting document extremely carefully and methodically, but that didn't help. I then followed the recommendation in that document to try with a second Mac.)

Now all my new apps as well as several others are gone from the iPhone.

Also in iTunes itself on the second computer all my new apps are missing. I looked under the "Library" section in iTunes and a bunch of apps that I've been trying over and over for months to simply delete are present and none of the ones I bought last night are present.

Questions:

1. How can I get my apps back? It cost me a lot of time and money to discover those apps and get them onto the phone. Are they just gone now?

2. How can I connect my phone to my computer without completely ******* up my phone? Does Apple provide a way to do that?

3. Is there ANY way that I can effectively control what is and is not on my phone (apps, videos, etc.) or is that just supposed to be sort of random?

By the way it appears that Apple doesn't allow "potty words" on its forum because we all are, after all, six year olds. So just to be clear, what I MEANT and what I WROTE was "eff u cee kay i en gee up my phone."

Message was edited by: ebdb

Message was edited by: ebdb

Message was edited by: ebdb

MacBook Pro 15" 2.2 Ghz, Mac OS X (10.5.7)
  • Malcolm Rayfield Level 7 Level 7 (28,070 points)
    Now all my new apps as well as several others are gone from the iPhone.

    Look on other screens. The 4.1 update ands Game Center to the home screen. If that screen was full it create a blank screen and moves one app from the home screen to the new screen to make room for Game Center. All the other screens are pushed back one place.
    How can I get my apps back? It cost me a lot of time and money to discover those apps and get them onto the phone. Are they just gone now?

    If they are really gone, you can download them again. You will not be charged again if you use the same iTunes account.