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Canon MP560 - Cannot start the mp navigator ex

4484 Views 2 Replies Latest reply: Sep 23, 2010 9:35 PM by jmaliakal RSS
jmaliakal Calculating status...
Currently Being Moderated
Sep 23, 2010 8:22 PM
I set up my Canon MP560 a few days ago, and for the most part, it's working ok. I'm using the device over my wireless network and set it up on the network w/ Wifi Protected Setup. I installed the print/scan drivers, and I can print wirelessly and scan wirelessly with Image Capture. My end goal is to be able to scan TO my computer (wirelessly) from the printer. Right now, the menu only offers to scan to a computer connected via USB.

I was hoping Canon's MP Navigator software would help, so I installed it. When I tried to start it up, I got the following error: Cannot start the mp navigator ex (See this screenshot:

Looking at an earlier thread about a similar printer, I installed the MP Navigator opener for OS X 10.6. This didn't help either.

Anyone have any ideas?
15" i7 uMBP (early 2010), 16gb iPhone 4, Mac OS X (10.6.4)
  • Bruce De Benedictis Level 4 Level 4 (1,685 points)
    Currently Being Moderated
    Sep 23, 2010 8:47 PM (in response to jmaliakal)
    It is possible that when you installed the Navigator software, you installed an old driver. Can you still scan with Image Capture? If not, you may need to reinstall an updated driver.
    MacBook Pro


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