Canon MP560 - Cannot start the mp navigator ex

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Canon MP560 - Cannot start the mp navigator ex

I set up my Canon MP560 a few days ago, and for the most part, it's working ok. I'm using the device over my wireless network and set it up on the network w/ Wifi Protected Setup. I installed the print/scan drivers, and I can print wirelessly and scan wirelessly with Image Capture. My end goal is to be able to scan TO my computer (wirelessly) from the printer. Right now, the menu only offers to scan to a computer connected via USB.

I was hoping Canon's MP Navigator software would help, so I installed it. When I tried to start it up, I got the following error: Cannot start the mp navigator ex (See this screenshot: http://grab.by/6xsA)

Looking at an earlier thread about a similar printer, I installed the MP Navigator opener for OS X 10.6. This didn't help either.

Anyone have any ideas?

15" i7 uMBP (early 2010), 16gb iPhone 4, Mac OS X (10.6.4)

Posted on Sep 23, 2010 8:22 PM

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Answer 1

Sep 23, 2010 8:47 PM in response to jmaliakal

It is possible that when you installed the Navigator software, you installed an old driver. Can you still scan with Image Capture? If not, you may need to reinstall an updated driver.

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Answer 2

jmaliakal Author

Level 1

5 points

Sep 23, 2010 9:35 PM in response to Bruce De Benedictis

Figured it out - I need to install "MP560 series MP Driver Ver.1.0 for Network"

MP Navigator works, and I can send scans to my computer FROM the printer, which is what I wanted.

Unfortunately, that install screwed the pooch. MP Navigator seems bloated, and I hate how the Canon IJ Network Scanner Selector sits up in my task bar without a way to quit it. I don't think I scan enough to keep it up there 24/7, so I guess I'll just use it when I need it...

Message was edited by: jmaliakal

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