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Airport Extreme/Timecapsule with BT Infinity

Hi there.

For anyone in the UK, the BT man has just left and I am now the brand new owner of full 40mb broadband which is a godsend after my crappy old connection was only giving me 650k over the last week!

However, I digress. I cannot get my connection to work through my Extreme/Timecapsule. Could anyone who has BT Infinity working through their Extreme PLEASE tell me what they've used as I'm tearing my hair out trying to get the bloody thing to work!!!

Everything works fine with the Homehub 2.0 connected via the ethernet cable straight into my Power Mac but when I unplug the red WAN cable and the yellow Ethernet cable and plug them into my Extreme I get the flashing amber light from ****.

Thanks a lot.

17 Powerbook G4, Power Mac, iPhone, Mac OS X (10.5)

Posted on Sep 24, 2010 5:02 AM

Reply
19 replies

Dec 19, 2010 4:37 AM in response to Stovie

Hi Stovie,

I have just had BT infinity installed, and have gotten it to work with my time capsule in place of the BT Home hub.

This is what you need to do.

Plug the VDSL modem into the time capsule WAN port directly.

Go into time capsule manual setup via the airport utility

On the 'internet' settings tab, make the following changes.

1 : 'Connect Using' select PPPoE
2 : 'Account Name' enter 'bthomehub@btbroadband.com'
3 : 'Password' and 'verify password' enter a single space (as in press the space bar once). There is no password, but for some reason it will not accept no password at all, and won't negotiate properly.

I don't have a service name set, and 'connection' is set to always on' with 'disconnect if idle' set to never.

These settings enabled my time capsule to connect directly to the internet, and I've had results of 33 meg down, 8 meg up so far. Peak down was 63 meg !!!!! On a 40 meg line, go figure, but engineer did say that it was capable of 100+ but throttled to 40 atm. Guess the 63 was the line being trained, but does hold promise for the future.

Hope this helps

May 7, 2011 11:04 AM in response to XD-Andy

Thanks Andy,


Your little fix, also worked for me - openreach to Extreme to iMac - that's ethernet all the way, set up as you say in Air. Ut., but I had to make a slight alteration to Network Con.Pnl. in System Pref. I had to reconfigure IPv4 to "...with manual address" to set up the router which goes to 192.168.1.1 (from a setting of Manual). I must admit that this hadn't occurred to me, but we get lazy because things so rarely go wrong?


Thanks

Nov 11, 2011 5:14 AM in response to XD-Andy

Hi all

thanks for all these helpful posts. Andy, I have followed your settings. Openreach modem connected directly with cat5e to the WAN of the time capsule. TC boots up and confirms all the settings have been changed and gives me a green light.

Tried connecting old PBG4(10.4) / Macbook(10.6) (my MBpro is having a heart transplant !) with ethernet cable and with airport (even tried iphone on airport). In network prefs I get a connection that says it is connected to the internet but when I open safari nothing loads! I'm confused!


Could you go through the other settings tabs (PPoE / DHCP and NAT and tell me how those are set? Also since I'm not getting through to the computers, what settings have you got in the network pane on system prefs? I', sure its going to be something small and silly but your help or TPaul's might just show up what it is.

thanks

Nov 11, 2011 10:36 AM in response to medfet

Hi There medfet,


I sorry I cannot help as my iMac and Air Ex. is off sick at the moment, so I'm making do with one of my other computers and as a concequence my network is limited to B.T.'s Home Hub. However, I can tell you that there is a 'delay' on connection from their end (this usually resolves itself after at the most a couple of hours) so if you set up correctly it will self correct, I don't know if this is still the case (it might have been a local difficulty at the exchange)?


In certain circumstances (older machines, Power Macs etc...) the speed can be restricted to 10 - 27 mb I don't quite know why this is, perhaps it's just a limiting factor of these older machines? I will take a look when I get my iMac back up and running.


_Paul.

Jan 25, 2013 1:47 PM in response to Wingedwraith

Got Infinity a week ago and wondered about swapping my dual band AEBS for the HomeHub3. Until I saw these posts I felt stuck at the account name and password step. Re your question regarding other DNS, with the HH3 you cannot change the DNS as it is "manufactured in" according to BT Tech Support; they also said for the account name and password to use "admin" and "admin1". I have OpenDNS set up on the Macs untnil I swap out the HH3. The AEBS certainly accepts other DNS addresses ... though sometimes it seems these need to be entered via the Network Pane of System preferences.

Apr 15, 2013 12:40 PM in response to Paul FS

Hi Paul

I would definitely recommend infinity if you will benefit from the speed. I now regularly get 60-70Mb down and 15-20Mb (all connected by ethernet, half this by wifi) which makes the internet experience much better. I have never managed to get my dual band AEBS to work directly connected to the infinity modem and so I have remained going from the infinity to the Homehub to the AEBS by ethernet. I have to say the Homehub's wifi is much more stable and reaches further than the airport. I still run an airport network in parallel and extend this around our house with airport express and to access itunes etc.


I have not been able to password protect the homehub wifi network as some of my apple kit (iPhone, maccbook pro etc) will not connect via a password. Thankfully we are a bit out of the way so the possibility of people using our bandwidth is unlikely! the password issue is a well reported issue across various fora and seems to be to do with the homehub3 although some have suggested it depends on which exact sub model you are given.


hope it works out for you

Apr 19, 2013 3:30 AM in response to Paul FS

Hi Paul,

Yes, I would recommend Infinity. It is definitely fast. I am using the HH3 and was supplied with a new one when it seemed the original one didn't work - I'm not certain, now, whether it was the HH or my iPad's wifi radio. The tech support is good though being patient with the (Indian) support people definitely helps you get good support. Richard

Airport Extreme/Timecapsule with BT Infinity

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