2 Replies Latest reply: Sep 25, 2010 8:39 PM by Neil2
Neil2 Level 1 Level 1 (0 points)
Sometimes my sleep/wake button doesn't work. I can feel it move, but nothing happens. I did a search and somebody said they fixed it with compressed air, but they didn't provide any details. Is this a common problem? Is there an official Apple solution? Thanks.

Neil
iPhone 3GS, iOS 4.1

iMac core i5, a MacBook C2D/2.0, MacMini 2009, iPhone 3GS, 1st & 5th gen iPods, Mac OS X (10.6.4)
  • snkhan Level 3 Level 3 (665 points)
    Hi Neil,

    I'd suggest making an appointment at your local Apple Store to see a Genius. I wouldn't recommend using compressed air just in case it damages any other internal components.
  • Neil2 Level 1 Level 1 (0 points)
    Thank you for the helpful suggestion. I'll make sure to take the phone to the Apple store instead of attempting to clean it myself. I'm still hoping that somebody will come here with an easy fix I can do myself, but that doesn't look realistic.