iPhone wont update

Question

iPhone wont update

iPhone 3G connected to PowerBook G4 Mac running iTunes 9.1.1
Clicking "Update" button to try and get iOS 4.1 returns a message that iTunes 9.1.1 is the current version! I don't want an iTunes update I want the iPhone update!!

Any ideas anyone?

MacBook Pro 17", Mac OS X (10.6.1)

Posted on Sep 26, 2010 2:01 AM

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Answer 1

wjosten

Level 10

95,321 points

Sep 26, 2010 2:08 AM in response to Andy Eastwood

You need iTunes 9.2 or later, so update your system & itunes first. Then iOS 4.1 will be available to you to update your phone.

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Answer 2

Sep 26, 2010 2:16 AM in response to wjosten

Sorry to be a bit dim here but it wont let me update to 9.2 ,all I get is the message that 9.1.1 is the latest version. I am clicking on "iTunes" and then "Check for updates..." Is there another download site / method?

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Answer 3

wjosten

Level 10

95,321 points

Sep 26, 2010 2:19 AM in response to Andy Eastwood

Sorry to be a bit dim here but it wont let me update to 9.2

Itunes 10.0.1 is the current version. What are the rest of your system specs...OS version, etc.?

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Answer 4

Sep 26, 2010 2:26 AM in response to wjosten

It's my wife's Powerbook G4 - OS 10.4.11 (ignore the spec in my profile as I am accessing the forum via my own MB Pro).

When her iPhone 3G is connected to her PB G4 the sync is fine etc etc, however iTunes is then telling me that the phone can be upgraded to OS4.1 (which is what I am trying to do) but, upon clicking the update button, it just comes back with the error message "This version of iTunes (9.1.1) is the current version." !?!?!

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Answer 5

wjosten

Level 10

95,321 points

Sep 26, 2010 2:32 AM in response to Andy Eastwood

It's my wife's Powerbook G4 - OS 10.4.11

That's your problem. You need OS X version 10.5 or later. You're gonna have to update your wife's OS to Leopard or better. If you've got an Intel Mac you can purchase the $29 upgrade disk and go straight to SL. Otherwise you'll have to find a retail copy of Leopard(no longer sold by Apple). Look on ebay.

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Answer 6

Sep 26, 2010 2:45 AM in response to wjosten

So even though 9.1.1 recognises there is an upgrade available AND is telling me to click the "Update" button, it will never work? Why not tell me I need to upgrade iTunes and therefore the full OS?? Grrrr frustrating...

Thanks for your help though wjosten!
ps it's not Intel, it's an older AMD chipset. I wont be buying her a new mac for the sake of OS4.1 on her phone!!!

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Answer 7

wjosten

Level 10

95,321 points

Sep 26, 2010 2:44 AM in response to Andy Eastwood

You're welcome.

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