8 Replies Latest reply: May 15, 2012 5:07 AM by whoit
impod10 Level 1 Level 1 (0 points)
Ever since iTunes 9, I've never been able to sync my Outlook calendar. Notes and contacts sync fine (after 9.1).

I had to resort to using the Exchange server at work to sync my calendar, but that will not be an option in a few weeks time.

I was originaly using Outlook 2007 on a Windows Vista computer. I have recently moved to a new computer with Windows 7 (64 bit) and Outlook 2010, with the same result.

I have created new users, started with a blank computer, and still I can't transfer my calendar to my iPod Touch 3G.

My iPod was purchased to replace my old iPaq, but until I can transfer my calendar, the iPod has to be left at home as a worthless piece of junk. I had planned on purchasing an iPhone, but don't see much point if I can't use the calendar.

I have even tried iTunes 10, but that just corrupted the hard drive, leaving me to reformat and reinstall everything again, so I am currently using 9.2.1.5.

I have read about the same problem, but with the beta version of Office 2010. I have the full commercial version, which should be fully working! I assume I am the only person to have this problem since I can't find anyone else with the same problem.

I have uninstalled iTunes and reinstalled, created a new user with a new and blank calendar and still I can't sync any entries I add.

Please can anybody help?

iPod Touch 32Gb 3G, Windows 7
  • impod10 Level 1 Level 1 (0 points)
    Looks like I'm the only one with this problem then.
  • swissmac Level 1 Level 1 (25 points)
    Same Problem: New Laptop with Windows 7 / Outlook / itunes 10.0.1.22
    - iPod-Sync fails with error message "Outlock Sync Client has stopped working":

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: com.apple.Outlook.client.exe
    Application Version: 17.80.0.21
    Application Timestamp: 4c5c2baa
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Fault Module Timestamp: 4ba9b29c
    Exception Code: c0000005
    Exception Offset: 00038c19
    OS Version: 6.1.7600.2.0.0.256.4
  • Osric Powell Level 1 Level 1 (0 points)
    I have the same problem (running iTunes 10.0.0.68)and have spent all day on the phone to ms support and at my apple store all to no avail:-( I cannot sync contacts or calendar entries due to the following message...
    Any help is sorely needed and appreciated

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: com.apple.Outlook.client.exe
    Application Version: 17.80.0.21
    Application Timestamp:4c5c2baa
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Fault Module Timestamp:4ba9b29c
    Exception Code: c00000fd
    Exception Offset: 0002dd40
    OS Version: 6.1.7600.2.0.0.768.3
  • miketod Level 1 Level 1 (0 points)
    exactly same issue with iphone 4, Win7 64 bit, Outlook 2003, itunes 10. Everything worked fine until bought new laptop running win7. Now in Itunes I cannot select which contacts or calendar to sync to - no options to choose from. The I get the Sync failure message.
    Problem Event Name: APPCRASH
    Application Name: com.apple.Outlook.client.exe
    Application Version: 17.80.0.21
    Application Timestamp: 4c5c2baa
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16559
    Fault Module Timestamp: 4ba9b29c
    Exception Code: c00000fd
    Exception Offset: 000324b8
    OS Version: 6.1.7600.2.0.0.256.48
    Locale ID: 2057
    Additional Information 1: 26c6
    Additional Information 2: 26c610ab47ac0522736f8f65ca065292
    Additional Information 3: e6d1
    Additional Information 4: e6d11238301c9516ca1a84f630312aee
  • Osric Powell Level 1 Level 1 (0 points)
    Seriously. Is there a solution to this problem? Does anyone from Apple read these threads? This is surely not that isolated an incident that it deserves no response at all!!? I've deleted all my contacts and calendar from Outlook and still no joy. I understand the problem relates to itunes and not Outlook as outlook is 'passive' during a synchronisation.

    My iphone is pretty redundant if I can't sync contacts and calendar. ***!!!?
  • oswizrd Level 1 Level 1 (0 points)
    Same thing here. Sometime in move to new iTunes 10.x and update my 3G phone to latest iOS 4.x I cannot sync calendars or contacts anymore. I tried reinstalling all to no avail
  • whoit Level 1 Level 1 (0 points)
  • whoit Level 1 Level 1 (0 points)