iPhone 4 keeps saying "No Service"

So I've had the phone since about two weeks after it came out and for the past few hours it has said no service and all my other friends are not having this problem who are standing right next to me so im not in a deadzone. Ive tried restarting my phone numerous times and still I have no service... any ideas?

MacBook Air, Mac OS X (10.6.1), 13"

Posted on Sep 26, 2010 9:24 PM

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59 replies

Feb 27, 2012 4:44 AM in response to agons

hmmm the symptoms sounds very similar to those I had when my sim card died, I wonder if might be the contacts between the sim card and the phone? To understand more of what is going on it might be worth looking at the "Phone" settings (about 4 below "General" on the setttings screen) and see if you lose the information about your SIM card at the same time as the "no Service" message appears. On my phone when things are working right there is a load of info on there including eg Call forwarding and SIM PIN but when the no service message appeared (or if I remove the SIM card) then all that is left is the phone number - and sometimes not even t hatUser uploaded fileft

Mar 1, 2013 12:36 PM in response to landwirth

I've had this problem intermitently for a while on 4S on Orange and seems to have started pretty much since the EE named network was introduced (though I'm not on 4G).


Anyway... today I was struggling again with the above No Service issue to today after 10+ restarts I noticed my number was not showing in Settings after reset network settings - I followed an older unrelated post https://discussions.apple.com/thread/3401647?start=0&tstart=0 to restored it... it worked but I also got my signal back after this restart.


It could be a big coincidence and unrelated - but worth a try?!

Sep 26, 2010 11:57 PM in response to landwirth

Assuming you haven't hacked/jailbroken the phone, try the following steps:

1. Reset phone - press both home and sleep/wake buttons until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings
3. Restore phone in iTunes using a backup.
4. Restore in iTunes as a new iPhone, without using a backup.
5. Get a new SIM card from AT&T.
6. Make an appt. with an Apple Store Genius Bar.

If you have jailbroken your phone, particularly if you unlocked it, SOL.

Sep 27, 2010 10:12 PM in response to captainfairweather

So if you didn't jailbreak and unlock, what's the deal with T-Mobile? You should be on AT&T. BTW, jailbreaking and unlocking are legal (as mentioned) but will certainly void your warranty. Apple will not provide any support for jailbroken iPhones. As for disabling, they filed for a patent a long time ago for a method of disabling hacked iPhones. That doesn't mean that the technology is actually in place. Also, with jailbreaking being legal, Apple might open themselves up to significant liability should they remotely disable a hacked iPhone (assuming it does NOT have cracked apps - which is illegal). It's much easier and less potential liability to simply close the exploits as they are found.

You should find the reset network setting to do the trick. Also try a hard reset by holding the home and power keys until the iPhone turns off then back on. For some reason, after an update, I had to reset network setting three times before I got the ATT icon and my service back. But if all else fails, Apple support is outstanding. Hope there's an Apple Store near you. If not, Apple's excellent with their replacement policy. I had a bad Airport Extreme. The replacement was in my hands via FedEx in less than 24 hours. Apple Care is absolutely the best.

Sep 28, 2010 9:27 AM in response to landwirth

I had the same problems on Cyprus (holiday) and had strange behavior with "No service":
The day of arrival my iPhone 4 picked up the signal from the local provider
The next day (I turned the iPhone off at night) I couldn't get any connection ("No service"). I tried several things (resetting the phone, taking out SIM card etc...) but nothing worked
A day later I tried resetting the network settings and after 10 minutes or so I had connection again. So this seemed to work.
However, when I had No service in the days thereafter, resetting the network settings did not help
But in the last days of our holiday, the phone connected from itself again
Maybe it was the local network playing up, but I think that's unlikely, because my wife had reception all days with her Nokia

Back home (Netherlands) I tried to reproduce the problem, but I always had connection. Last week I went to Germany and over there the connection was fine also.

So I'm a bit in doubt now whether I should bring the iPhone in for service.

May 5, 2011 3:25 PM in response to landwirth

I am having the same problem; all of a sudden my 3 month new iPhone 4 dropped cell and 3G service.

I called my cell provider (Rogers, ON) and we tried all kinds of resets. Then I took the phone in and they tried a new SIM card. Then they sent the phone back and I got a NEW one and within 6 hours of reloading it with my info it dropped all service again. My bill is paid and the loaner (a Nokia) they gave me worked fine.

I do not have a land line and use my phone for work related stuff so I am really frustrated. It is at the Roger's store now and they are restoring to factory settings.

For my part, I have uninstalled iTunes and hope that a new installation will solve the problem but some how I doubt it.

WHAT IS THE PROBLEM??

Nov 18, 2011 2:50 AM in response to modular747

After much faffing the problem on my phone turned out to be the SIM card - as diagnosed by swapping SIM cards with another iPhone. Another symptom that it was a SIM card problem was that the phone settings lost information (usually thre is full screen of call settings etc. it shrank down to just My Number and SIM PIN, and quite often the phone lost its number).

Nov 21, 2011 1:07 AM in response to landwirth

I see a lot of interventions muddling the waters. After extensively experimentation changing SIMs, changing providers, changing phones and changing locations I can very confidently state that the No Service issue IS NOT a SIM, a Carrier, or a location issue. It is an Iphone hardware or software problem. Any statement to the contrary is simply an attempt at trying to absolve the manufacturer. My Iphone 4 developed this and other problems, for example flash light continously on (and now NEVER on) and is now reduced to just an expensive Ipod.

Nov 21, 2011 1:49 AM in response to JeremyRYoung

Yes, Jeremy, no doubt a damaged SIM can result in no service. But this discussion is not about that, but rather about the frequent and recurring problems with no service irrespectively of changing SIMs, carriers, or locatios. My SIMs work perfectly with the HTC and the Nokia. On the other hand I´ve tried three different SIMs from different carries of different countries Europe/Africa/North America (including AT&T) and none works.

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iPhone 4 keeps saying "No Service"

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