iTunes cannot connect to remote speakers / Airport Express

Question

Level 1

21 points

iTunes cannot connect to remote speakers / Airport Express

Hi Guys

This is a quick post with a problem & solution.

I've been searching for ages tonight to find a solution to my problem:
'iTunes suddenly cannot connect to my Airport Express Speakers" and could not find one answer on here, only a mixture of replies all over the net.

So, just incase some people are still looking for an answer:
What I did...
1. Go to System Preferences, Network.
2. Click Advanced, on the TCP/IP tab, set "Configure IPv6" to Off.
Open up Airport Utility, go to the Music tab, set a password (I did this just for the sake of seeing whether iTunes noticed that the Airport was now password protected, then atleast you know it's talking!)
3. Open iTunes, go to preferences.
4. Click on the devices tab, untick "Look for remote speakers connected with Airplay, Allow iTunes control from Remote Speakers, Forget All Remotes.
5. Close iTunes
6. Open iTunes, retick "Look for remote speakers connected with Airplay, Allow iTunes control from Remote Speakers, Forget All Remotes.
7. Connect to remote speakers worked!

Macbook Pro/iMac, Mac OS X (10.4.9), Intel Core 2 Duo

Posted on Sep 28, 2010 12:15 PM

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Answer 1

Oct 13, 2010 6:31 AM in response to Ken Clarke

Thanks for this - I will try it.

My problem started after itunes 9.0 and continues - every week or two itunes will not be able to connect to any of my remote speakers, although they all come up in the "Multiple Speakers" window. I reboot my entire network including Airport Extreme Base and 4 Airport Expresses and it works again but it is really annoying. And my wife's indentical Macbook sitting 6 feet away running Itunes 9.0 doesn't have any problems!

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Answer 2

Nov 23, 2010 8:57 PM in response to Ken Clarke

Yes, these instructions worked for me too. Thank you. I didn't need to carry out the test in step 2 "Open up Airport Utility" etc.

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Answer 3

Xaxaxa

Level 1

0 points

Feb 12, 2011 8:12 AM in response to BillfromPyrmont

Didnt work for me in windows 7. Found another fix that worked: http://discussions.info.apple.com/thread.jspa?threadID=2614242&tstart=30

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Answer 4

Feb 19, 2011 11:19 PM in response to Ken Clarke

Thanks Ken!

I have been struggling to find a fix to this problem for weeks.
finally I came across your post and can now listen to my music in my living area!

Have a great day.

Shaun

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Answer 5

Lisa Vogt

Level 2

403 points

Feb 27, 2011 11:40 PM in response to David Turner

'Followed these directions to the letter--still the same: I get music for one second, then nothing. 😟

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Answer 6

NN2RL

Level 1

17 points

Feb 28, 2011 4:13 PM in response to David Turner

Sorry to say, it did not work for me...still no AirTunes through Remote Speakers...

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Answer 7

Mykeey

Level 1

0 points

Mar 18, 2011 5:49 PM in response to Ken Clarke

Thank you for your help. For me I had to execute step 2.

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Answer 8

Apr 18, 2011 8:26 PM in response to Ken Clarke

I also had to set System Preferences > Security > Firewall to "Set access to specific services and applications" and add ➕ iTunes with "Allow incoming connections". Otherwise Airport is disabled.

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Answer 9

Sep 23, 2011 6:35 PM in response to NN2RL

You can work around the problem by using a program called Airfoil available from Rogue Amoeba. It will connect to you Airport Expresses with no problem. At least, I have none, and I have a good experience with every Rogue Amoeba product I've purchased. They do not, for instance, charge $49 a pop to help you make it work.

I suppose eventually Apple will fix whatever is causing this infuriating problem in iTunes.

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Answer 10

Nov 3, 2011 5:02 AM in response to Ken Clarke

Just did step 1 and 2. Problem solved, thanks.

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Answer 11

Nov 3, 2011 6:31 PM in response to Simius Strabus

The key step here is setting IPv6 to off, right? I did that, and it did not solve the problem for me.

If I reboot, I can connect, and it lasts for a couple of days. But inevitably the connection is lost and I am not able to re-address the AXs (with iTunes and its Air Play, if that's the right name).

Frustrating!

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Answer 12

dadopic

Level 1

4 points

May 1, 2012 2:48 PM in response to stevenfromvancouver

Hello,
I followed all the steps here and I don t seem to find a way to turn off the IPv6, see my attachemnt, there is no off or similiar command. how do I turn it off?

thanks

D.

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Answer 13

May 2, 2012 4:30 AM in response to dadopic

Looks like you are using OS10.7.x. I've checked my settings and they are now set to automatic.

Just tested my setup and it works.Just to make sure, select manual, clear out the router/ipv6/prefix boxes so they're empty

and then set it to automatic.

Hope it works.

Configuring aiport express with audio remains a nightmare...

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Answer 14

dadopic

Level 1

4 points

May 2, 2012 9:24 AM in response to Simius Strabus

thanks Simius,

I just tried what you said to do, i had it in Automatic, but when I momenterely switched to manual the fields were all blank so I left them that way and turned on to automatic as you said and left it in auto, then tried to change itunes speaker to remote airplay and it didn t work.

so i don t know what else to do, I read alot about this in the last few days the bug seems to be related to the newest itunes upgrade and with the presence of the IP6V not turned off completely.

in the old system one could turn it off completely, now the off button is gone.

there are work around using terminal, I tried that but it doens t recognize my commands, so it didn t work either.

anybody has any idea?

thansk a lot

D.

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