Skip navigation

iPod Touch 4G not detected in iTunes when using Remote App 2.0

35865 Views 64 Replies Latest reply: Jul 2, 2011 10:39 PM by jennifer253 RSS
1 2 3 ... 5 Previous Next
GuestG4 Calculating status...
Currently Being Moderated
Sep 28, 2010 8:22 PM
I'm guessing Apple's Remote App 2.0 works well for iPhone 4 and iPad, but when I try using it with iPod Touch 4G, it does not show up in devices to enter the passcode.

same wifi network
iTunes, Home Sharing On, Library Sharing enabled, Looking for remotes enabled.

iPod Touch 4G (iOS 4.1) (no problems with wifi)
Apple's Remote App 2.0 Home Sharing login works well. Adding Library produces 4 digit passcode.

BUT, again, it does not show up in Devices to have the opportunity to enter the passcode.

iTunes is an approved app in firewall settings.
Win 7 (32bit) Network Detection/Printer&File Sharing is enabled.

When I try to connect to Airport Express with my PC,
I receive "unknown error (-15006)"
Another iMac running iTunes 9 is able to stream music to the airport express without problem.
Using my PC, I'm able to connect to the iMac, and stream music from the iMac to my PC.

When Airport Utility (on PC) is open I can't detect Airport Express (even though the light is solid green.

I'm still guessing iTunes has AirPlay/AirTunes issues, and in general doesn't want to detect any wifi devices.

I haven't yet looked up the error code, but would love to hear some thoughts out there.

Anyone else have similar issues? Are there any fixes?
Please share.
Toshiba NB205 Win7 Starter (32bit) Netbook, Windows 7, (Dead Dual 1.25Ghz MDD Power Mac G4 w/FW800 (last G4 from early 2003)) 10.4.11
  • arcdetriomphe Calculating status...
    I have the same problem. No code is shown in the device section of iTunes.

    1- iTunes and my ipod are on the same network (same WiFi connection, etc. and yes, IP address is good, etc.).
    2- I tried changing the firewall settings to no avail.
    3- iPod connects to the web, no problem, can download stuff, etc.

    4- ** iPod even connects well to MediaMonkey through iMonkey, so I can remotely change songs etc. from my ipod, much like what I should be able to do with the "Remote" app and iTunes. *

    So, it seems like an iTunes/Apple problem.

    I can't help with the "unknown error (-15006)" situation though.
    I know nothing about that... Sorry.

    I do not wish to spend more hours trying to fix something I didn't break. I'm surprised I haven't seen more complaints about that situation. Hopefully, Apple can come up with something as it's been a few weeks now.

    P.S. : I must say iTunes is sometimes driving me nuts. Last time, I updated, my ipod wouldn't sync with outlook, etc., had to uninstall everything, reinstall, etc., and after 5 h of work, I was finally able to sync a few calendar events. Fewww. Productivity at its best. Yes : I'm slowly starting to "Think different".
    Dell Vostro 1500, Windows XP
  • TheSnackist Calculating status...
    I've been having the exact same problem with my brand new Macbook Pro and the free iPod Touch 2G as per the education deal. I'm on a wifi, all settings are set up correctly... It just doesn't appear in iTunes under the devices tab unless it's plugged in, and even then I can't set up the remote. Which, needless to say, is rather frustrating. Interestingly, my iPod does identify another person's iTunes home share, just not mine. Anybody know a workaround? Or, even better, if Apple is on this problem yet?
    Macbook Pro, Mac OS X (10.6.4)
  • arcdetriomphe Level 1 Level 1 (0 points)
    I haven't found any solution to this problem yet. However, I temporarily switched to the iMonkey remote (to control the MediaMonkey player)which works. But that's for PC only. Maybe there's another remote available on the app store ?
    Dell Vostro 1500, Ram : 3gb
  • CG72 Calculating status...
    Hi everyone,
    I just found out that I have the same problem with iTunes
    I'm using a MacBookPro with Boot Camp and Windows Vista. Since I upgraded iTunes to the latest vesion my AirPort istn't working under Windows anymore. While trying to connenct it shows the following error: "An error occurred while connecting to the remote speaker "Speaker-Name". An unknown error occurred (-15000)".

    Though, the same iTunes version and MacOS (latest version) is able to connect to the AirPort-Speakers!

    I guess too it is an Apple iTunes problem, since I didn't change anything besides installing the newest versions of iTunes and Remote 2.0 on my iPhone 4.

    Hoppe Apple will come out soon with a solution!
    MacBookPro, Windows Vista, AirPort Express Speakers
  • TheSnackist Level 1 Level 1 (0 points)
    GuestG4 is describing the exact problem, symptoms, and attempted solutions I have. I'm very surprised Apple did not test this with their brand new computers they were shipping out shortly before the update... Seems like a pretty major oversight to me.
    Macbook Pro, Mac OS X (10.6.4)
  • TheSnackist Level 1 Level 1 (0 points)
    Ah, but see, I'm on a Macbook. That's why it seems so very strange to me... I do agree that it is probably an iTunes problem, though. iTunes 10: New, improved, and now even more broken. I kid. Still, it is very strange that two major updates were not tested with one and other. It just seems very bizarre to me. Very un Apple. Anyway, hopefully this will be fixed in a future update. I don't know that I'd use it, but it's a neat feature.
    Macbook Pro, Mac OS X (10.6.4)
  • arcdetriomphe Level 1 Level 1 (0 points)
    I have another problem with this iTunes version. I can't sync my Outlook notes.
    However, I can sync calendar and contacts : no problem.

    Summary : my iPod touch and iTunes seem to communicate well, but a few connections/syncing don't at all. These are : Outlook notes syncing and Apple's Remote App for iphone/ipod touch.

    I just transferred many files from the iTalk app(iPod) to my PC using my wireless connection. So the wireless etc. isn't the problem.

    (Semi-Off topic : Note that I've had problems with iTunes updates more than once... I'm actually starting to find that this situation is rather typical. Last time, I spent 2 entire days trying to have my Outlook and iPod sync... To no avail. I reverted to version 8 -- I think. Version 10 works pretty well, but definitely not entirely there yet.)
    Dell Vostro 1500, Ram : 3gb
  • arcdetriomphe Level 1 Level 1 (0 points)
    Don't worry, I'm not trying to discuss other matters. Just mentioning them as they could be linked. Not saying they are, though.
    Dell Vostro 1500, Ram : 3gb
  • TheSnackist Level 1 Level 1 (0 points)
    I am on a new Macbook Pro which I bought in conjunction with the 'buy any Mac, get an iPod Touch free' deal they had this summer for education. The iPod Touch is a 2G 8g running 4.1 iOS with Remote 2.0. The Macbook Pro is a 13" running 10.6.4, with iTunes 10.0.1.

    I have all the setting needed configured correctly, including Home Sharing, local sharing, and it is set to look for Remotes, with none in memory. On the iPod side, I have entered my Home Share / AppleID. The problem seems to lie in the following: My iPod doesn't appear on iTunes as being under any sort of 'device' tab when it's not plugged in. So, it's not being recognized through the use of the wifi connection. Because of this, no iPod appears under any 'devices' tab, so there is no 'remote' icon to click on in iTunes where I could then enter the password that appears on the iPod's screen when trying to add a new library.

    So, there you have it.

    Macbook Pro, Mac OS X (10.6.4)
1 2 3 ... 5 Previous Next


More Like This

  • Retrieving data ...

Bookmarked By (0)


  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.