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hardya Level 1 Level 1
I have just upgraded to iTunes 10 and I am really not happy. I would appreciate any ones help, if any one could take pity on me.

The first thing my iTunes server is no longer supported, but in addition I cannot connect to airport express. There were never any problems at <= v9.x and the only action taken was to upgrade to 10. The airport express appears to connect fine end ends up with steady green light and all the firewall settings allow absolutely the fullest access for anything remotely itunes/airport etc related.

Additionally I strongly believe that this has nothing to do with connectivity. iTunes can see the airport express when it is connected and allows you to switch to it before connection. I can still connect to the iTunes server, though of course no library is presented (iTunes 10 nolonger supports daap) and I can connect to radio, etc etc ...

I can't understand why itunes 10 is so bad and why apple are so silent on it. I also can't understand why after buying airport express and three years apple subscription as soon as I login for support the page just tells me I have no order or repair code, before it even asks me for anything else.

Any help or advice would be greatly appreciated. I am beginning to regret every getting involved with anything to do with apple or itunes.

Message was edited by: hardya

Sony Viao VGN-NW20EF, Windows 7, Win 7 Prof
  • hardya Level 1 Level 1
    Does any one know why I am not allowed to edit my own submissions. This is my own reply just to be able to change something. Also when it does allow you to edit, it is not clear which button you should press, cos neither save on edit seem to do anything and when you return to your post nothing has changed

    If I turn the windows firewall off all is well. However I have given access to absolutely anything I can think of that may remotely be to do with iTunes including iSCSI Service and other odd things found on google.

    Why don't apple tell you if something new has been installed that needs allowing by the firewall
  • av8or_lms Level 1 Level 1
    I was having the exact same issue after installing iTunes 10 upgrade. My OS is Windows Vista Home Premium and I stream music from iTunes to my external speakers via Apple TV. Although Apple TV was listed and showed connected, iTunes wouldn't connect to it as an external speaker when playing a track; an error message was thrown.

    I was able to resolve it from your hint about Windows firewall: I turned off the firewall, connected iTunes to the external speakers by playing a track, then turned on the firewall while the track was playing on the external speakers. The ability to connect was maintained even after rebooting the PC. I didn't have to change/add any exceptions in the firewall settings.
  • hardya Level 1 Level 1
    Not so here unfortunately.

    Firewall off, fine, firewall on, cannot connect. Also the connection attempt appears to be synchronous locking out everything else with a very long time out running on past when the progress bar stops, and also seems to leave the software in a state where it has difficulty later when closing, often hanging and requiring to be killed by task manager, looking like some supporting process is still trying to do something.

    iTunes 10 software seems to be very undefensive, anything slightly out of the ordinary and it just hangs rather than handling it.

    Message was edited by: hardya
  • Mesmer Level 1 Level 1
    I have the exact same problem. I upgraded to the latest version and now itunes can only connect to my airport express speakers when I turn of my firewall.

    Does anyone have a fix? I'm not leaving my firewall off.
  • Mesmer Level 1 Level 1
  • Leslie Worley Level 1 Level 1
    I found a workaround without turning off the Windows firewall. I am running Windows 7. If I go into Security settings in control panel, and go into firewall, click "Allow a program or feature through Windows Firewall". After the list of programs appears, scroll down to iTunes. (I saw two entries for it, the first was disabled (not checked to the left of the name) but marked public. (I assume that was the previous version of iTunes.) The enabled iTunes program was marked only Home/Work (Private), so I added Public by checking it. That did it. So I only enabled Public on iTunes, without turning off the firewall altogether.
    Hope this helps.
  • katier19 Level 1 Level 1
    I also am NOT happy with new itunes. For one thing, the icons are all boring, dull gray, with no COLOR like they used to have in Itunes 9. But the worst thing is that I can't use my Airport Express with Itunes to listen to music on remote speakers in my living room anymore. I called Apple and they told me to look on their website but I have been looking for over an hour. Does anyone know how to see the dropdown list of remote locations to play Itunes music? It used to be at the right of bottom bar of itunes. This is very frustrating, I hope I don't have to buy new airport or something silly like that. Thanks for any help on this.
  • GS455 Level 1 Level 1
    I have the same problem using Windows Home Vista Premium and apple tv. I can stream from the Apple Tv no problem, but I can't use my iPhone remote app anymore or iTunes on the media server to push the media stream out to the apple tv. My iTunes was already checked in the exceptions tab and Home Premium doesn't seem to have the little public/private switch that Windows 7 seems to have.

    I chose to leave my fire wall off. My media server has no e-mail applications loaded or any msoffice applications and my home network is class C behind a NAT with all of my ports to the internet running in stealth mode so I am not too concerned about hacking from the outside. I'll surf on another computer for now until a new iTunes release comes out. That seems to happen at least once a week now while they focus on iPhone4 unlockers.
  • Thomas Keenan1 Level 1 Level 1
    Clearly as one reads down the list of complaints about iTunes 10, we are far from alone with our headaches concerning Airport devices, whether a Mac platform or PC (windows). I have stability issues with mine (cuts out from time to time), and it has nothing to do with the usual typical iTunes stalls.
    When I turn iTunes on for the first time, though my device is visible in drop down, and I have full bars on icon, I usually have to go through several repeat operations and work arounds just to get the computer to speak to the device again. Once I finally connect, there are intermittent interruptions, some for mere seconds, some for a minute or more. Nothing indicates there is a problem on the iTunes screen - and the music (most telling) is playing uninterrupted from my office speakers (plugged in directly to computer). I tried re-booting Airport and also tried pushing in the little button with a paper clip to "re-set" to factory. Nothing helped. It's a pain getting it to reconnect and not satisfying dealing with the interruptions out in the living room. Apple is AWOl on this, and this seems more typical than not, unfortunately. For what we pay (extra) for their equipment and services (I'm boycotting the $1.29 music files, by the way, and any PAID upgrade for iTunes - join me?), you'd think we'd get 1st rate service. I will give high marks to techs that deal with me via email, however, on various issues, but on this one, they claim it's not their area of concern (iTunes techs.). Good luck one and all.
  • GS455 Level 1 Level 1
    I am not paying for iTunes upgrades. Apple tried that with iPhone 3G software upgrades a couple of years ago and I had them remove the charge after I pointed out the bugs in their "upgrade". We paya premium for Apple stuff, maybe I should just go Media Player at home and put in a PC in place of the Apple TV.
  • adrianstarr Level 1 Level 1
    I was able to fix the issue by adding the program to the Firewall's approved list (Windows 7).
    Control Panel >> Windows Firewall >> "Allow a program or feature..." >> Hit "Change Settings" button >> Hit "Allow another program..." button (do this even if you already have iTunes in your allowed list) >> Browse to iTunes Executable (C:\Program Files (x86)\iTunes\iTunes.exe - for 64 bit) and it may show up in your list twice, but you should be able to play through your remote speakers. You may want to allow it for Private and Public connections in the list.

    This should do the trick...
  • CG72 Level 1 Level 1
    I had the same problem I with the AirPort connectivity under Windows Vista with BootCamp on a MacBookPro. iTunes (same version) under MacOS (latest release) didn't have any problems with my AirPort!
    Yesterday, finally, I solved the “my” problem! The connection windows iTunes to the AirPort-speakers works now like it did before!
    Some of you suggested uninstalling iTunes and any other Apple related software. I didn't want to make the effort since it was obviously a windows-firewall problem (I followed the tips and could confirm). So I tested with the windows firewall entries but I couldn't add the iTunes to the firewall because it was already in the list and couldn't delete it! So, finally decided to reset the firewall to the default settings!
    And now it works perfectly!
    Of course, every software needing to access the internet will ask again to be allowed to do so, but that's not bad - it helps cleaning the firewall!
    My guess, the problem is indeed within the iTunes installation. However, the issue is in my opinion not iTunes itself but just the adjustments the installation process makes to the windows-firewall entries!

    Thanks everyone for your help
    Hope I could help, too!
  • SkiBumMarc Level 1 Level 1
    My AirPort Express is at version 6.3 and the AirPort Utility can see it just fine, and the AirPort Express status is reporting Okay. Yet, iTunes 10 sees the AirPort Express, but when it attempts to connect, it says it fails to connect and well, it doesn't connect. I'm running Max OS X 10.6.4 on an Intel iMac.
  • SkiBumMarc Level 1 Level 1
    Hi, I got it to work. But I'm not sure what I did.

    1) Using the AirPort Utility, I reset the iTunes name and updated
    2) I closed iTunes and restarted it.

    I still don't know why this works now, but who's complaining... it's working!
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