Previous 1 2 Next 24 Replies Latest reply: Aug 7, 2013 2:16 AM by kuzieda
JannichFP Level 1 Level 1 (0 points)
My Iphone will not turn on and start up. After some casual use this afternoon it will suddenly not get alive again (it's 1 week old). I have tried charging it for at least an hour, and the charger works fine on another Iphone4, but nothing happens. Anybody got any good ideas??

Iphone 4, iOS 4
  • paulcb Level 6 Level 6 (19,090 points)
    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-60 secs of button holding and you won't lose any data or settings.
  • iShahrule Level 1 Level 1 (0 points)
    hi guys..same thing happen to me this morning. i got panic n don't know what to do. Problem solve after I've reading this post. Why is this happening?? can anyone from Apple explain...
  • paulcb Level 6 Level 6 (19,090 points)
    Why is this happening??


    The iPhone is a very complex computer that's not perfect... they sometimes need to be reset. It's impossible to diagnose your phone in a forum with the info you gave in a single post.

    can anyone from Apple explain...


    This is a user tech support forum. Apple does not officially participate.
  • iShahrule Level 1 Level 1 (0 points)
    thanks paulcb for the info.

    i'am new in this forum, sorry for my mistake. (n my english is poor too )
  • johlon52 Level 1 Level 1 (0 points)
    Advice given in previous post:
    Try resetting your iPhone by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-60 secs of button holding and you won't lose any data or settings.

    I tried holding the sleep button and home button down for 10 seconds, this did not work. I clicked both at the same time for about three times and the Apple appeared on the screen and my phone is now working without the loss of any data.
  • paulcb Level 6 Level 6 (19,090 points)
    You're welcome. No worries on your English... it's better than my 'anything else other than English'.
  • johlon52 Level 1 Level 1 (0 points)
    Paul,
    Without your suggestion I would now be at the ATT store.
    Thanks for the advice/ My phone is up and running!
    johlon52
  • paulcb Level 6 Level 6 (19,090 points)
    You're welcome.
  • iMurali Level 1 Level 1 (0 points)
    My piece isn't even 1 month old, and I already experienced the same problem.

    Thanks for the solution, it worked.

    I am a bit worried now, does this problem keep recurring? Should I take it back to the apple store? Or is it a harmless one-of issue?
  • Eddie94 Level 1 Level 1 (0 points)
    Thank You! that helped.
  • paulcb Level 6 Level 6 (19,090 points)
    You're welcome.
  • zhu88 Level 1 Level 1 (0 points)
    Im having same problem this afternoon, suddenly my iPhone blackout which i thought is run out out battery as i have learn d phone on d dest quite a while w 40% battery left

    When i return to home try to charge it, nothing appear still after i plug in charger for 30 min, then i got panic and try to search the user guide and online and see tgis forum, with the advice to press d on/off button & home for abt 30 sec , the apple light appear, it really mak eme feel relief & want to say thank you on this forum , it really helps. wondering how does happen too??
  • fionakmdn Level 1 Level 1 (0 points)

    Thank you very much, it really works :-)

  • SINGHH Level 1 Level 1 (0 points)

    THANX PAUL, your advice is working, i had a same problem, but luckly i googled this post, thanx mate

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