8 Replies Latest reply: Jun 23, 2012 3:46 PM by hosko817
RandomPhil86 Level 1 Level 1 (0 points)
Ok, My iPhone4 is completely stuck in headphone mode.

It was in my pocket today and it did get slightly damp (freaking rain).

any-case, I really do not know what to do, I've tried using compressed air to blow into the jack etc, No luck.

Restoring. No luck.

Rebooting. No luck..

What should I do?

iPhone4 iOS4.1, Windows Vista
  • Alex3324 Level 1 Level 1 (10 points)
    If it got wet, there's a good chance a few of the pins on the dock connector are wet and fooling the handset into thinking the headphones are plugged in. I would let it air dry naturally at room temp. Don't blow compressed air into the dock if it was recently wet as you may further force water into the phone and risk internal damage. Is the moisture indicator tripped (red)?

    Message was edited by: Alex3324
  • RandomPhil86 Level 1 Level 1 (0 points)
    Where are the moisture indicators?
  • Alex3324 Level 1 Level 1 (10 points)
    The underside of the dock connector. It's about 1/8" wide and should be white. If it's red, thateans water has been in there. According to the genius I spoke with, only drops of water, not high humidity or steam, will set it off.
  • RandomPhil86 Level 1 Level 1 (0 points)
    Alex3324 wrote:
    The underside of the dock connector. It's about 1/8" wide and should be white. If it's red, thateans water has been in there. According to the genius I spoke with, only drops of water, not high humidity or steam, will set it off.


    ah, I cannot see under the connector there is not enough room to look..

    However. I tried a fix some people suggested which was to leave my iphone in a bag full of rice for a while.

    This seems to have fixed the issue.
  • ryuko098 Level 1 Level 1 (0 points)

    Randomphil,

    Same issue here.  It looked like most of the fixes for this problem you see out there were posted by owners of the iphone 3 & earlier, and none of them worked on my 4 -- not to mention, I hadn't put headphones in since the last time I used the onboard speaker.  I think the issue was actually fixed with the 4 as I never have had this problem until now, despite using various non-iPhone headphones for months now.

     

    My phone was in my glove box for a few hours during a foggy day, and when I got back to the car, a small amount of condensation appeared on it when I was handling it - probably due to the quick temperature increase from nearly freezing to being in my hands.  Now that I've had time to think clearly instead of rushing to my phone, I realize that, yes, this commonly happens with electronics, even if you're not getting them wet, the condensation in the air can quickly soak into your phone - especially during a rapid temperature change - and cause potential issues, although they are usually minor.  Need to allow time for the moisture to dry before using the phone.

     

    I saw your comment yesterday and decided to give it a try.  About 3 hours in a tightly sealed bag of rice seems to have wicked out all the moisture, and it works fine now. 

     

    Thanks!

  • INFMIS Level 1 Level 1 (0 points)

    i just fixed my 4s doing the following undo the back off your phone while its on remove the dock connector cable turn the phone off then turn on play music then plug the connector back in

  • Shawn22Moore Level 1 Level 1 (0 points)

    Guys listen to me please, I was stuck trying and trying for about 3 hours, blowing into it sucking, poking things in, idiocialy putting it the freezer, what actually worked. 

     

    Was turning it off fully, getting my moms hair dryer, putting the small attachment on it, high power, cool temp, and laying the iphone in it headphone jack first for about 4 minutes, then turned around right away and put the dock and speaker side into it for another 4 mnutes, bootted up, unlocked and holy molly its not in ringer mode, now listening to pandora all day on it gratefully.

  • hosko817 Level 1 Level 1 (0 points)

    after trying everybody elses solutions, countless times, yours was the one that fixed it right away. thank you for sharing.