iPhone 4 will not download apps.
iPhone 4 will not down load apps, just freezes. I can still use phone, but get "waiting" logo on app downloads.
Reboot your phone.
9 replies
Hi - I've got the exact same problem
Discovered it seems to be something to do with Wifi.
If I turn Wifi off, the 3G connection kicks in and the downloads start.
It's really strange, I can browse the web, view the app store, view itunes, trigger a "purchase" via Wifi, but can't actually download anything from the App Store via wifi. Also found that I can't access the "View My Account" option under Settings | App Store if I'm connected by Wifi, but can if via 3G.
Anyone any thoughts?!
Discovered it seems to be something to do with Wifi.
If I turn Wifi off, the 3G connection kicks in and the downloads start.
It's really strange, I can browse the web, view the app store, view itunes, trigger a "purchase" via Wifi, but can't actually download anything from the App Store via wifi. Also found that I can't access the "View My Account" option under Settings | App Store if I'm connected by Wifi, but can if via 3G.
Anyone any thoughts?!
Hi,
I had the same problem, the Apps "tab" / section in Itunes was "greyed out" until I turned WIFI off and disabled restrictions, then suddenly I could select the apps and download them...
I had the same problem, the Apps "tab" / section in Itunes was "greyed out" until I turned WIFI off and disabled restrictions, then suddenly I could select the apps and download them...
I have the 3gs and this problem started when i upgraded to 4.1. I don't think restarting the phone is an acceptable solution.
I cant update my APPS in my iPhone 4...
when i click update it will write not connected to iTunes...
I tried this almost more than a week...
But it can download apps.. Any help?
when i click update it will write not connected to iTunes...
I tried this almost more than a week...
But it can download apps.. Any help?
So I think I've found the problem AND have a solution...
Well... at least it's fixed my issue!
Having used my phone on another Wifi network I discovered that all worked well... so therefore the issue had to be either with my Wireless Router or my ISP. A quick call to my ISP ruled them out.
So to the Router... I was preparing myself to have to go and buy a new one - but thought I'd try a couple of tests
Firstly I tried to enable port forwarding for port 443 (as app store requires a secure connection/port) - but the router was already configured to enable this.
Secondly, I thought I'd update the router firmware - but it was already up to date.
Finally I restored the router to it's default settings... and strangely the iPhone started working and downloading apps via wifi!
So now the question is - why did it all of a sudden start working? After a bit of looking through the settings, I came across the option "Connection Type" - prior to resetting the router, I was using a PPPoA setting. After the reset, the setting was defaulted to PPPoE.
So with PPPoE all works well. With PPPoA downloading Apps/using secure connections fails!
A quick test to set the router back to PPPoA confirmed this.
So I'm running the router with Connection Type PPPoE and am now very happy!
For reference, I've got a Belkin N1 ADSL Modem Router.
I hope this helps others!?
Well... at least it's fixed my issue!
Having used my phone on another Wifi network I discovered that all worked well... so therefore the issue had to be either with my Wireless Router or my ISP. A quick call to my ISP ruled them out.
So to the Router... I was preparing myself to have to go and buy a new one - but thought I'd try a couple of tests
Firstly I tried to enable port forwarding for port 443 (as app store requires a secure connection/port) - but the router was already configured to enable this.
Secondly, I thought I'd update the router firmware - but it was already up to date.
Finally I restored the router to it's default settings... and strangely the iPhone started working and downloading apps via wifi!
So now the question is - why did it all of a sudden start working? After a bit of looking through the settings, I came across the option "Connection Type" - prior to resetting the router, I was using a PPPoA setting. After the reset, the setting was defaulted to PPPoE.
So with PPPoE all works well. With PPPoA downloading Apps/using secure connections fails!
A quick test to set the router back to PPPoA confirmed this.
So I'm running the router with Connection Type PPPoE and am now very happy!
For reference, I've got a Belkin N1 ADSL Modem Router.
I hope this helps others!?
How ?
I guess it depends on your Router/ADSL Modem - but for my Belkin, you connect to the Router admin page, then select "Connnection Type" from the left hand menu, and select PPPoE then complete the appropriate settings.
I had the same problem. Even my laptop would not allow access to iTunes.
The solution for me, was to change the DNS-settings of both the laptop and the iPhone.
I now use OpenDNS as my main dns-server. Everything worked after that.
To change your dns, open the network settings and change the dns server adress to that of a 3rd party dns (for example OpenDNS). You can find such and ip adress by searching the net.
The solution for me, was to change the DNS-settings of both the laptop and the iPhone.
I now use OpenDNS as my main dns-server. Everything worked after that.
To change your dns, open the network settings and change the dns server adress to that of a 3rd party dns (for example OpenDNS). You can find such and ip adress by searching the net.
iPhone 4 will not download apps.