345093 Views 958 Replies Latest reply: Feb 24, 2014 10:33 AM by JordanLind Branched to a new discussion.
Currently Being ModeratedNov 23, 2010 6:42 PM (in response to Arcade99)I don't get inverted colors, but usually have black screen for extended periods when switching inputs. Once I can see ATV 2 content, it is sometimes snowy or the image flashes green and/or full screen snow. It can run for hours OK, then start scrambling the image.iMac intel 2.4, MacBook, Mac OS X (10.6.5)
Currently Being ModeratedNov 24, 2010 12:35 AM (in response to Joël Huxtable)Can you contact apple by email, or do you always have to call them for a problem like this?
I bought the ATV2 in Germany, but I'm using it in Holland where the device isn't out yet. So I'm guessing that calling Apple in Holland won't be very useful. Any idea how I can send the product back? Or complain like **** to Apple?
edit: Ha! The ** should have been h e l l, indeed a very naughty word!
Message was edited by: NormNL
Message was edited by: NormNLMacBook Pro 2010, Mac OS X (10.6.5), iPad - iPhone 3GS - ATV2
Currently Being ModeratedNov 24, 2010 12:50 AM (in response to Arcade99)I have the same issue (Phillips 42PF9966/98).
So disappointed apple cant take 5min to provide an update regarding this. I'm was such a big Apple fan. Have every Apple product under then sun. Cant believe I'm going to have to return this. Poor form Apple.MacBook, Mac OS X (10.6), None
Currently Being ModeratedNov 24, 2010 2:22 PM (in response to dwagner1270)Did the new software update from today/yesterday (http://www.computerhilfen.de/info/apple-tv-software-update-fehler-und-farb-probl eme-behoben.html) change anything with you? After the update I didn't get the "green screen" anymore, but will continue testing tomorrow!
Currently Being ModeratedNov 24, 2010 2:46 PM (in response to Arcade99)Just got my Apple TV delivered today.
Updated to latest firmware but no luck.
30 minutes later colors inverted with green background
Come on apple you gotta fix this.
Philips 32inch 9604 LCD with latest firmware.i5
Currently Being ModeratedNov 24, 2010 3:05 PM (in response to anger232)I had almost given up on my Apple TV (Ver 2) due to the green screen issue. I have a Panasonic Plasma, the commercial version with no tuners. I had to add the HDMI connection card to the Plasma as the display did not come with HDMI connectivity. Upon first hookup the screen was green. I tested my Blu-Ray player and a photo frame that output HDMI. All were green so I moved on to the cable or the TV itself as the problem. Tried a different cable with green results. So......
I pulled the HDMI Card from my TV, moved it to a different slot, and made another attempt. Results were a perfect picture with no link issues.....
Not sure why the plasma did not like the HDMI blade in slot 1 but it works perfect in slot 2.
My plasma is a Panasonic TH-42PH9UK.
While I did get the HDMI working it would have been nice for Apple to have a component output on the Apple TV. This would have allowed me to get it up and running sooner with less of a bad taste in my mouth. I believe they went HDMI for copy-protection issues.
After I got it all sorted out I really like the Apple TV. Adds a lot to the connectivity of my sound system, laptop, iPhone.
PhilMacBook, Mac OS X (10.6.2)
Currently Being ModeratedNov 24, 2010 5:23 PM (in response to SunDevilPilot)Mine is working great! Using a Bose system. Apple TV2 HDMI runs thru the Bose and the HDMI out to Olevia HDMI Input. Olevia is about two years old. Just rented a movie- started very very quickly and running smoothly.imac + emac, Mac OS X (10.6.5), 3 iphones, apple TV2
Currently Being ModeratedNov 24, 2010 6:50 PM (in response to mprefect2)Mine is working great! Using a Bose system. Apple TV2 HDMI runs thru the Bose and the HDMI out to Olevia HDMI Input. Olevia is about two years old. Just rented a movie- started very very quickly and running smoothly.
imac + emac Mac OS X (10.6.5) 3 iphones, apple TV2imac + emac, Mac OS X (10.4.1), 3 iphones, apple TV
Currently Being ModeratedNov 24, 2010 11:10 PM (in response to Ptrotsky)returned mine 2 days ago, because I tried everything and nothing worked, have a Philips TV, I returned it in London and it seemed that the stuff had never heard of something like that, apple should make their people ware of that. They were nice and friendly but had no idea that such a problem exists. I probably will get it again if apple resolves this issue but for now it dosen`t make sense, sad...macbook pro, Mac OS X (10.6.5)
Currently Being ModeratedNov 25, 2010 2:19 AM (in response to dwagner1270)Even with fresh update firmware version 4.1 the green screen appears
Currently Being ModeratedNov 25, 2010 2:46 AM (in response to Arcade99)I have the same problem: my setup is an Apple TV 2010 with a Philips 42pfl9664 hd tv.
After some time; I guess about half an hour it each time messes up the colors. First a green screen and then magenta and cyan or something like that. Actually the same colors as in the previous Apple TV logo!:
This renders the Apple TV useless besides trying it out a little. I'm allready anoyed with it after a day so I'l hope there will be a software fix soon. iOS 4.2.1 (or 4.1 as the Apple Tv says) didn't fix thisApple TV 2010, iOS 4