Arcade99

Q: HDMI Handshake problems every 20 - 30 minutes - Color Inversion Issue

Dear all,

I used the old ATV for a long time and never had problems with it. Yesterday my new ATV 2 arrived. The setup was very easy but after a few minutes a problem with HDMI Handshake occurred and repeats at least every 20-30 minutes:

I get a green screen for one or two seconds and then the picture appears again with some kind of inverted colors.

I use a Philips 40 inch 7664 LED LCD with the newest firmware installed.

Any idea what I could to to fix this issue?

Thanks

<Thread Title Amended by Host>

iMac (late 2009), Mac OS X (10.6.4)

Posted on Jan 5, 2011 5:57 AM

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Q: HDMI Handshake problems every 20 - 30 minutes - Color Inversion Issue

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  • by Louiecypher,

    Louiecypher Louiecypher Mar 2, 2011 2:01 PM in response to Arcade99
    Level 1 (10 points)
    Mar 2, 2011 2:01 PM in response to Arcade99
    Well 4.3 is to be released on the eleventh of March.
    It solves the colour problem, but I'm still getting the momentary blackouts which I'm assuming are indicating some kind of handshake problem still exists.
    A lot less annoying than the colour change, though. For now.
  • by Coldfire,

    Coldfire Coldfire Mar 2, 2011 2:04 PM in response to Louiecypher
    Level 1 (5 points)
    Mar 2, 2011 2:04 PM in response to Louiecypher
    Solves the colour problem but the "glitching" is still there? Are you using the 4.3 beta firmware?
  • by KeithJenner,

    KeithJenner KeithJenner Mar 2, 2011 4:25 PM in response to FlyingAngel007
    Level 4 (1,020 points)
    Mar 2, 2011 4:25 PM in response to FlyingAngel007
    There will be a 4.3 update for Apple TV and, based on previous experience it will be released on the 11th, along with the others.

    It will be needed for Airplay from Apps etc, so we can be pretty sure it will happen by then. Given this issue, it would be good if they released the Apple TV update early, but doubt it.
  • by decsramble,

    decsramble decsramble Mar 3, 2011 1:52 AM in response to Arcade99
    Level 1 (0 points)
    Mar 3, 2011 1:52 AM in response to Arcade99
    Having gotten my hopes up for a 4.3 release yesterday and finally after months of waiting for a usable Apple TV I was a bit disappointed to hear that it wont be released until March 11th. It's also a little concerning that there was no mention of the Apple TV. I hope it's not back to hobby status and the forgotten child of the Apple product line.

    Still with more thought on the matter, fingers crossed the wait will give them more time to properly test the update. Apple had dropped the ball on a couple of simple features in the last few iOS updates (alarms, hdmi) so they need to get this one right.
  • by ILiOS324,

    ILiOS324 ILiOS324 Mar 3, 2011 12:57 PM in response to decsramble
    Level 1 (5 points)
    iCloud
    Mar 3, 2011 12:57 PM in response to decsramble
    Bad news, we may wait even longer than March 11th. The GM build for 4.3 was released today, but there is no GM build for Apple TV... So we will probably have to wait even longer.

    http://www.tipb.com/2011/03/03/apple-posts-ios-43-gm-seed-iphone-ipad-ipod-touch /
  • by emulatorman,

    emulatorman emulatorman Mar 3, 2011 3:41 PM in response to Arcade99
    Level 1 (0 points)
    Mar 3, 2011 3:41 PM in response to Arcade99
    Deal All.
    I have an AppleTV 2 from Apple Store Online and I have a problem.
    When I connect my Apple TV 2 to my Philips TV 37PFL8404 lcd at the moment the screen is green color and
    the colors are inverted , but later the screen is ok but every 30 minuts , return the colors are inverted .

    Any idea What could to fix this issue?

    Thanks

    Message was edited by: emulatorman
  • by CmdrRayGun,

    CmdrRayGun CmdrRayGun Mar 3, 2011 4:09 PM in response to emulatorman
    Level 1 (0 points)
    Mar 3, 2011 4:09 PM in response to emulatorman
    Instead of a knee jerk reaction on the order of something like, "There's 56 pages of info, comments, and commiseration regarding same, maybe you want to read some of it..."
    The short answer for a Philips TV inversion problem, the fix is eagerly awaited in a frimware distribution.
  • by BadMelonFarmer,

    BadMelonFarmer BadMelonFarmer Mar 3, 2011 4:12 PM in response to emulatorman
    Level 1 (0 points)
    Mar 3, 2011 4:12 PM in response to emulatorman
    Seriously?

    Read the thread dude!

    Known problem, blah.... Loads of people reported, blah..

    Waiting on iOS 4.3 due for release on march 11th blah
  • by Aric Friesen,

    Aric Friesen Aric Friesen Mar 3, 2011 6:27 PM in response to Arcade99
    Level 3 (525 points)
    Mar 3, 2011 6:27 PM in response to Arcade99
    Ok so people are talking about beta OS for Apple TV 2 as solving these issues. I'm a registered/paid developer. Where do I get this beta?
  • by ILiOS324,

    ILiOS324 ILiOS324 Mar 3, 2011 8:27 PM in response to BadMelonFarmer
    Level 1 (5 points)
    iCloud
    Mar 3, 2011 8:27 PM in response to BadMelonFarmer
    BadMelonFarmer, read my post above. No iOS 4.3 GM build for Apple TV. Don't think we will be getting it on the 11th...

    Message was edited by: ILiOS324
  • by Millriver,

    Millriver Millriver Mar 3, 2011 10:47 PM in response to Aric Friesen
    Level 1 (0 points)
    Mar 3, 2011 10:47 PM in response to Aric Friesen
    @Aric Friesen
    You say you are a registered/paid developer and you ask where to get the beta version! what are they paying you for?! You should know how to get it! Oh and when you have it please send me a copy!........I just sometimes wonder about some of the comments on this thread, do people even read them before they make one?

    Message was edited by: Millriver
  • by BadMelonFarmer,

    BadMelonFarmer BadMelonFarmer Mar 4, 2011 1:46 AM in response to ILiOS324
    Level 1 (0 points)
    Mar 4, 2011 1:46 AM in response to ILiOS324
    @ILiOS324 --- I would not read too much into that. they have not released betas of ATV2 before and the only reason they did this time was to do with the interaction with the other IOS devices.

    I do not know for sure, but....

    ATV2 NEEDS the update to allow the functionality they are talking about in iPhone and iPad 4.3 ...so....... you would assume that they will release it around the same time.
  • by tgibbs,

    tgibbs tgibbs Mar 4, 2011 7:59 AM in response to BadMelonFarmer
    Level 1 (70 points)
    Mar 4, 2011 7:59 AM in response to BadMelonFarmer
    The main reason to get the iOS release candidate for iPhone and iPad release candidate out in advance of the official release is to give 3rd party app developers some lead time to make sure that their apps are compatible with the new operating systems. Apple has not (yet?) allowed 3rd party apps on appleTV, so there is less incentive to get out a release candidate early.
  • by Ryan.Hayes,

    Ryan.Hayes Ryan.Hayes Mar 9, 2011 1:34 AM in response to Arcade99
    Level 1 (30 points)
    Mar 9, 2011 1:34 AM in response to Arcade99
    I have a Sony KDL-37EX401 which worked no problem with the previous generation Apple TV. I recently purchased the new Apple TV and have the colour inversion problem detailed in many online threads. Having just spent 26 minutes on the phone to Apple Support they have basically said it must be the TV although they did offer to sell me an Apple branded HDMI cable and replace the unit. As I have another "new" Apple TV on a far cheaper set in the bedroom with no issues have previously swopped the unit. I find this really frustrating and annoying and the advisor didn't seem hopeful that a fix was on it's way.
  • by Caveat Gez,

    Caveat Gez Caveat Gez Mar 9, 2011 3:24 AM in response to Millriver
    Level 1 (0 points)
    Mar 9, 2011 3:24 AM in response to Millriver
    Hi Guys

    I've been following this thread for a long time having posted somewhere near the top of the thread. Like you I want this update to be released to solve the problem.

    Seeing as the iPhone and iPad versions have gone Gold Master and the ATV hasn't, I'm going to resort to a developer release to fix it for now.

    I am not on the developer program. Does anyone know where I can get a copy of 4.3?

    Thanks
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