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my itunes does not recognize my iphone so that I can sync music, apps etc

1191 Views 1 Reply Latest reply: Oct 2, 2010 3:10 PM by rogerheath RSS
Rodolfo1 Calculating status...
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Oct 2, 2010 8:38 AM
Although my iphone is recognized in iphoto and I can bring photos into iphoto from my phone, my itunes does not recognize the iphone and I can not sync my iphone to itunes. The little icon showing the iphone shows in iphoto but not in itunes.
Phil Danz
MacBookPro2.2, Mac OS X (10.4.8)
  • rogerheath Calculating status...
    I had the same problem. iTunes would not register my wife's phone as a device. My phone was just fine. So here is how I fixed her problem after exhausting all the apple support tips. First thing I did was go to apple.com and saved the newest iTunes software to the desk top (do not install yet). Then I went into control pannel to uninstall software. Uninstall the following....Apple Application Support, Apple Mobile Device Support, Apple software update, Bonjour, and then finally uninstall iTunes. Then reboot your system, once reboot is complete go to your desktop and install the newest iTunes that you saved earlier. This worked like a charm...let me know if it helps.
    Qosmio X305-Q701, Windows 7

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