I have problems trying to buy with my credit card at the iTunes store, since yesterday I try to buy and enter the details of the credit card is declined, incredibly purchase the Apple store yesterday with the same card credit and the same address I put in iTunes and the purchase was approved without a problem, before contacting you call the bank issuing the credit card and I can confirm that all is well and without problems.
Please can help me solve the problem by buying on iTunes, not the first time buyer, I've done it many times
SAME PROBLEM on my MacBook, iPad, iMac and iPhone 4! I thin it may have to do with the new Macs I bought (everything new except MacBook) and trying to sync accounts.
I have same problems, itunes said I logged in with a new device (did that 10 days ago via iphone and completed the process. Checked with my bank and they confirmed they had not been contacted to authorize yet after 3 cards and paypal account get the same message 'credit card is declined' . Side effect is that cant download my season passes now!!
Same problem: the iTunes store insisted on reverifying credit card info, which ended badly: "Credit card declined." Tried a couple of times to make sure the info was correct.
Called the card issuer. They've not seen any recent authorizations requests from Apple. I've used the computer / IP address / account / credit-card combo before, with no issues.
Opened a case with Apple support. So far, I've received a couple of polite e-mails from Apple support but they haven't solved the problem.
Apparently this has been going on for some time now by reading other threads detailing the same issue. Unfortunately nobody has mentioned what the fix is other than iTunes Support emailed them back weeks after the issue was reported stating that it was fixed. I find this to be extremely frustrating as I've worked in software support for many years now. To have a problem like this go unresolved for months is not a good sign. Hopefully something good happens soon or I'm packing my bags and going somewhere else. Not like they don't make a killing off iTunes...might as well keep the cash cow running well.
same problem with me....keeps declining even after i log out and log in and re-entering all the fields. No problem when i called MC and Visa....both are declined by itunes.
I'm having the exact same problem. I can purchase songs, but not apps, movies or tv shows! And my credit card is fine! And the weirder part is, whenever I'm at my office I can purchase anything. It just happens at my home connection.
Same deal here. This has occurred to me in Mexico, Canada and USA (where my home is). I am a journalist and travel and love Itunes and Apple's product. I now hesitate to get a IPad.
Come on, Apple, own up to this problem and give us a solution.
I paid for some 10 items.
My card is good. You took it the day before for a product upgrade at the Apple Store. I used it on pother purchases. My office has a Windows PC and I travel with Mac and Itouch.
So.....it's your problem. Be a good corporate citizen and fess up. Give us buyers satisfaction. We are loyal.
I have the same problem, I am away from home (USA) and in a trade show in Hong Kong, not able to buy Page for iPad... really annoyed. I have tried different credit card and all been declined.
I have same problem, iTunes store declined my 3!!! valid credit card's now but few days ago i had purchased few items with no problems.
Please help me.