Bottom case coming off.

Question

Level 1

8 points

Bottom case coming off.

It first occurred to me that it was just an air bubble, but then it got worse. The rubber base is starting to come off at the front, causing my MacBook to keep wobbling whenever it's in a flat surface :S. My MacBook is still under guarantee, so if I ring up Apple, or even take it to the nearest store, will they fix it? Here's a picture of what the problem is: http://i787.photobucket.com/albums/yy154/Jack360x/IMG00246-20101003-1452.jpg

Feedback would be appreciated.
Jack

White MacBook mid 2009., Mac OS X (10.6.4)

Posted on Oct 3, 2010 7:18 AM

Reply

Answer 1

Dave Stowe

Level 5

5,180 points

Oct 3, 2010 7:24 AM in response to The One 1

Jack....we are all just end users like yourself....you will need to ask Apple and show the MacBook to them...

As it is under warranty I would think it would be taken care of.....

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Answer 2

Oct 11, 2010 11:25 PM in response to The One 1

Has your laptop over-heated or anything? Because mine has done the same 😟
Thats the only thing that i can think of that could have made it bubble.

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Answer 3

Nov 27, 2010 2:35 AM in response to itslyndsayy

Hi there everyone,

I went to my local Apple Store today with this problem and another.
The genius said this is completely covered under warranty and they had the part in stock and could replace it same-day, but due to my other problem it would take longer. Other problem being hair line cracks around the hinge.

My Genius Bar Work Authorization document states the following.

Problem Description/Diagnosis

Issue: Bottom case material is separating from the plastic. Display assembly over hinge is cracked.
Steps to reproduce: Verified issues were not caused by accidental damage.
Proposed resolution: Replacement bottom case and display module.

Repair Estimate

Display Module, 13 inch $430.00
Housing, Bottom Case $141.00
HARDWARE REPAIR-LEVEL 1 $39.00
Total *$610.00*
*Amount Due $0.00*

The service and parts are free! I saved a whopping $610.00

-Moomintroll 

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Answer 4

First Magus

Level 7

21,278 points

Nov 27, 2010 7:13 AM in response to Moomintroll

Moomintroll wrote:
The service and parts are free! I saved a whopping $610.00

One of the thing things I like about Apple:->

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