How to turn a message into a "To do)

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Level 1

8 points

How to turn a message into a "To do)

My objective is to create a "to do" out of an email message. However, when I open a message the check mark icon for doing this is greyed out. I am getting a message that says the, "to do calendar is unvailable until you add the selected account to iCal."

What account is this message referring to?

MacBook Pro, Mac OS X (10.6.4)

Posted on Oct 6, 2010 11:17 AM

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Answer 1

agilburne Author

Level 1

8 points

Oct 6, 2010 11:55 AM in response to agilburne

I should note that our company uses Exchange as the mail server....

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Answer 2

varjak paw

Level 10

170,200 points

Oct 6, 2010 1:20 PM in response to agilburne

Do you have your system set up so that iCal is connected to Exchange to view your calendar? If not, that's probably what the message is referring to. Go to the Accounts pane of the iCal preferences and if your Exchange account isn't listed (it works only with Exchange 2007), add it there.

Hope this helps.

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Answer 3

agilburne Author

Level 1

8 points

Oct 6, 2010 4:33 PM in response to varjak paw

Unfortunatley, this is not the problem. In fact, the exchange account is listed.

Something else maybe worth noting -- on the left hand pane, where the folders are listed, I see my corporate folder, underneath that are two sub-folders -- Calendar and Tasks. One would think that the Task subfolder is what the system message was referring to...no?

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Answer 4

varjak paw

Level 10

170,200 points

Oct 7, 2010 7:44 AM in response to agilburne

Sorry, I can't be of further help. I've seen other reports that To Do creation in Mail doesn't work with Exchange 2007, and I've not found anyone posting a solution. Perhaps someone else here will be able to provide suggestions.

Regards.

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