Printers won't connect to my new imac

Hi, as a Suggestion I would do SMC reset.. Then Turn Off the computer, connect one printer at a time & reboot. Have you checked to see if the USB ports are active?....L

Message was edited by: elmac

You could try resetting the print system: http://support.apple.com/kb/ht1341
and then try adding the printers again.

I did a search on this site and found a link to an article on getting printers connected. I followed the link and downloaded updated printer drivers for my HP wireless printer. After installing the drivers it still wouldn't work until I deleted the printer and then added it back. My iMac is a week old.

Hi, I'm not sure how read your Post! are the Printers working? If No ->
Call AppleHelp (you have 90days Free Telephone Help) -
Visit your local Genius Bar..or Apple Approved Service Agent
.....L

Cuda,

Welcome to Apple Support Discussions.

Elmac is spot on. You are covered by 90 days of free phone support. The number in the US is 800-275-2273, they should be able to help you debug it. Let them know what you have attempted to do and the steps you have taken so they can help undo any mess that may have been accidentally created. However once thing are cleaned up installing a printer should be dead simple. Remember on wireless printers you have to install them on your network first, if the network doesn't know the printer is on it then there is no way the Mac (or any other computer for that matter) will know it's there. There is a Network Wizard on HP wireless printers, it's pretty simple to set up all you need is the name of your network and the security code (if any) on your network.

Regards,

Roger

I was merely responding to the original poster. My printer is up and working fine but I did need to download and install updated drivers for os x 10.6 and then delete the printer and then add it back.

My bad I should have been responding to the OP. Sorry for the confusion. 🙂

Hi, have you been on the Canon website & searched out drivers? ....L