10 Replies Latest reply: Oct 22, 2010 4:21 PM by saturnatwork
mcnaught6 Level 1 Level 1
just got the new apple tv. i have sharing set up and all my music from itunes shows up on the apple tv. in preferences in itunes, the box checked to "share entire library." yet there are no playlists showing up under the "playlists" selection on the apple tv. i just get a blank screen.

all the music shows up and can be selected by album, artist, genre, etc....the playlists just don't show up.

any ideas why?

iMac 27" Core i7, 12GB, 2TB, Mac OS X (10.6.4)
  • Joseph Rizzo Level 1 Level 1
    Hi, I have the exact same problem - noticed it this morning with Apple TV. Music playlists is empty although if I go under Artists or Songs I can see the information. Perhaps a software bug?
  • Satchmo Level 4 Level 4
    Mac OS X
    If you have a large number of Playlists, it may take several minutes for them to appear on AppleTV.

    I’m finding that AppleTV doesn’t stay reliably linked to Playlists; they come and go. And it is troublesome to get them to reappear without stopping the play of the current song. If you to to the Playlists screen, ATV quickly reverts to the screen displaying the song. So it is necessary to pause the song, go the Playlists, and wait for the sync to happen again.

    I find it essential to have access to Playlists because, with 1336 Artists in my collection, accessing music in the Artists mode is tedious to the point of useless.

    My iMac is about 15 feet from the ATV in direct line-of-sight.
  • FuzBall Level 1 Level 1
    I am having the same problem. All my movies and my Tv Shows have "disappeared". Not too sure what to do, and so far Apple Support has been about as good as good as a hole in the head.
    I have done the restart, the reconnecting of my computer. But nothing. And worse it has appeared that this morning, the movies that were under my purchased folder in my computer are now all gone. All that has changed on my computer was an itunes update.
    Anyone have any ideas?
  • Richard Whitney Level 1 Level 1
    Same thing happened to me, i was using a Belkin 300 wireless N router so i called apple teck support i had everything set correctly,They said Apple does not support Belkin call Belkin. I called and Belkin does not support Apple so i returned the Belkin Router to the store and bought the Netgear N300 and it works real nice everything shows up.
  • Satchmo Level 4 Level 4
    Mac OS X
    Richard Whitney wrote:
    i returned the Belkin Router to the store and bought the Netgear N300 and it works real nice everything shows up.

    I use Apple’s Airport Extreme, so I suppose that isn’t my problem.
  • Chappsnet Level 1 Level 1
    Add me to the list. I have full sharing turned on, but no playlists appear - even if I leave it on the Playlist screen for ages. Very discouraging. Maybe I can instead get the iPad Remote app to force the issue, since it does see playlists.
  • davis997 Level 1 Level 1
    I have the same problem. I can see my iTunes library in any other way: artist, album, etc, but my playlist is blank. A real issue since my preferred way to listen to my music is through my playlists. I never experienced this problem with the 1st generation Apple TV. There must be a bug in this new model. Any ideas?
  • rootless Level 1 Level 1
    Same thing here. My library is mostly classical music organized into playlists--typically one for each work, since many classical pieces have multiple movements--and then grouped in playlist folders by composer, or sub-folders within composer by work type. (For example Mozart > String Quartets > String Quartet in C major K. 465.) The "old" Apple TV displayed my playlists just as they appear in iTunes; the new one won't.
  • rootless Level 1 Level 1
    Update; after several minutes the playlists do show up. If I exit to a higher-level menu and try to return to playlists, this slow process is repeated.

    An Apple Store employee suggested the software developers hadn't anticipated that anyone would have a large music Library (mine is 115 GB) organized in playlists, but that's the most convenient format for me. (It sort of replicates the way record stores--remember them?--used to organize the browser bins--another antique term--in their classical section: composer, work type, sometimes specific work if multiple recorded versions were available. I think we need a software update.
  • saturnatwork Level 1 Level 1
    I was seeing this problem as well but noticed that if you check songs in ITunes on the main computer (serving the songs), the playlists with checked songs show up in AppleTV.

    A bit ugly (I have all of my 10K songs checked right now !!) but maybe a workaround before the bug gets addressed with a software update?