Previous 1 2 3 4 Next 58 Replies Latest reply: Feb 9, 2016 5:29 AM by Alpinedude
RooneyR Level 1 (10 points)
I'm having several iPad Mail problems, but they don't happen all the time...
I have finished emails that I want to save as a Draft, I hit Cancel, then Save, and the email appears for a moment in the Drafts folder, then disappears. I can't find it anywhere. And the messages were not in the Trash or Deleted Messages folders nor in any MobileMe folders... just gone. Very frustrating, especially with one very long work-in-progress email.
I have sent several emails from iPad Mail, hear the "swoosh" sound, and there is no trace of them in the Sent or Sent Messages folder and no BCC copy comes through, nor do they appear in MobileMe, but I have confirmed with intended recipients and they did receive the emails. This is not good.
Even more frustrating is the fact these problems only occur sometimes, not all the time. And I can't find anything consistent or make the problems repeat by doing something specific.
Right now I've had to stop using the iPad for any important emails. Any clues on these issues?

MacBook Pro, iPhone4, iPad, TiBook G4, PB 250, Mac OS X (10.6.4)
  • Priscilla13 Level 1 (0 points)
    Does anyone have an answer to the "sent" email question? P
  • RooneyR Level 1 (10 points)
    A follow-up to my earlier post: I thought i'd give this all a try again to make sure this was really happening. Yep. A draft saved completely disappeared. Had copied the email, so redid it, hit send, heard the send "swoosh", and, again, not a trace of the email. Nothing in Sent, no bcc received. The only conclusion one can draw is: Don't used iPad Mail for anything important... because you'll never know what's really happened without contacting the recipients and sheepishly asking "Uh, did you get the thank you note I sent?" Not good.
  • FranT Level 1 (0 points)
    This happened to me this morning and seems to be an issue with drafts created and saved on the ipad as well as with drafts created elsewhere (on my macbook pro) and accessed and sent from the ipad. They just disappear without a trace. Sure wish someone had an answer.
  • WiterHawk Level 1 (70 points)
    I could be way off on this, but here goes.

    The mail app on the iPad or iPhone are not really mail apps, they are windows to your mail applications elsewhere. Where the applications really run depends on how you configured your accounts when you first set up your mail. Google, AOL, Exchange, MobileMe, etc. Remember you are syncing with the mail account, not running an independent client.

    It is a little more complicated if you have multiple accounts. I recommend consolidating mail accounts to the degree you can at the server layer instead of the iPad layer. For example, I have several email accounts, one is pretty public and it is the one I use when I suspect using it will attract lots of spam. One is very private, for my family and close friends. One I use to only send stuff to my iPad. The first uses my own web service with lots of filtering ability. The second two don't need filtering. I then forward the emails I want on my iPad to the special email account For iPad and sync with that.

    This approach has some advantages that may work for you or not. I can keep my work email off my iPad (the iPad is for downtime). I can keep spam off as well.

    All of the sent email and drafts are synced with a single account, so if I sent it from my iPad I have only one place to go to look for them. This is NOT on the iPad, it is on my "private" mail server. If you have multiple accounts all synched to your iPad, your sent/draft mail may be on any of them. It is usually but not always on your default account. I don't understand why.

    Syncing with a single source (or very few sources) is much faster.
  • Graham Outterside Level 4 (2,910 points)
    RooneyR wrote:
    I hit Cancel, then Save, and the email appears for a moment in the Drafts folder, then disappears. I can't find it anywhere. And the messages were not in the Trash or Deleted Messages folders nor in any MobileMe folders... just gone.

    Not on mine it doesn't. The 'saved' email disappears at first then reappears in the draft folder where it should be. From this I dedule the saved message is being put on the MobileMe/IMAP folder and not on the iPad directly, and then is immediately synced back onto the iPad.

    Sounds like you have a slightly different issue.
  • pcardoso Level 1 (10 points)
    I'm using my iPad with my gmail account and so far the drafts and sent mail are all there, but there's a catch: the draft folder isn't synchronized with the default gmail folder. So two "drafts" folders appears as different mailboxes on my iPad...

    Did you guys also noticed this bug/glitch?

    I have registered only one account at my iPad...
  • NoeV Level 1 (0 points)
    I have the same drafts problem, as originally presented here by RooneyR, and the subsequent replies do not address it: intermittent disappearance of drafts while saving -- not found in any drafts files, reverts to previous draft there, no multiple email accounts or MobileMe involved -- ditto I've had to stop using the iPad for any important emails, having to use Notepad now for my email.
  • Temetus Level 1 (0 points)
    I have exactly the same problem that RooneyR.
  • Emmy Man Level 1 (5 points)
    The mail program refuses to save drafts to any account on my iPad. This is a fairly new development. I've powered off, reset, deleted and re-added mail accounts. I also restored. It looks like it might be trying to store on the mail server and retrieve again. When it worked in the past it dropped the drafts in into the inbox not the drafts folder. I have MobileMe, Gmail, and private ISP mail server accounts. Very strange.
  • brookm Level 1 (0 points)

    I am having this same problem - drafts are disappearing. Any solutions to this issue yet?

  • Catalina T Level 1 (0 points)

    I am having the same problem. I created an email using gmail on my MacBook and saved it in Drafts. Later, I opened it in the mail app on the iPad, modified it, and clicked Send. A message appeared telling me that it cannot be sent and that I should check the outgoing settings, although just before that I successfully sent another email. So I wanted to attempt to send it again, but I couldn't find the email anywhere. I looked in the Drafts, Sent Mail, All Mail, everywhere! It was GONE! And that email was important (of course)!

  • Autrement Level 1 (0 points)

    I was having the same issue and I think I found the answer by digging into the mail settings.


    This would be for IMAP users....



    Mail, Contacts, Calenders

    Click on your email address on the top of the settings page

    Click on the Account button at the top (should be your email address too)

    Advanced Button at the Bottom


    Then you can Click on "Drafts Mailbox" "Sent Mailbox" and "Deleted Mailbox" and Specify that the checked mailboxes under these are the correct folders "On the Server" and not "On My iPad"


    That way, when you send an email, it uploads itself to the server rather than being saved somewhere in the depths of your ipad.


    Hope this helps!  I can't believe how deeply this is buried in settings!

  • Apkobl Level 1 (10 points)

    I see the choice of mailboxes when using IMAP like Gmail as described by Aurement. I tested it out with my gmail account and set drafts to be saved on the ipad, and they get now saved to both the ipad and gmail server. I think with POP3 it just gets saved on the ipad.


    After some frustation, I finally noticed (dah) if I go to Accounts (listed under Mailboxes, looks like just a repeat of Mailboxes) instead of Mailboxes and I tap on the email address, detailed folder show up, there are the drafts, the notes, the sent items, etc. Why was this so difficult?

  • Diligi9 Level 1 (0 points)

    I still doesn't work for me. I can't see my dissapeared emails in there still?

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