Troubleshooting - iPod Nano 6th Gen won't turn on

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Level 1

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Troubleshooting - iPod Nano 6th Gen won't turn on

Hey guys,

How do you turn on or reset an iPod with not so many buttons? Last night, I plugged my battery-drained nano in my macbook, left my place and the next morning when I safely and properly removed it from iTunes, it won't turn on by just pressing the sleep/wake toggle switch...

Please advice on what I can do... thanks! I really need your help. I just bought this nano and I want to do everything I can before I return it to the shop where I bought it...

Thanks in advance for the helpful answers!!!

Pogs

2.4GHz macbook black, Mac OS X (10.5.2)

Posted on Oct 9, 2010 2:43 AM

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Answer 1

Best reply

marconiusrex

Level 2

363 points

Oct 9, 2010 8:57 AM in response to Pogs

Hi there Pogs.

You hold the sleep/wake button and the volume down button (the on with the minus sign) down at the same time for 6 to 8 seconds until the Apple symbol appears to reset the 6th gen nano. Hope it helps.

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Answer 2

Pogs Author

Level 1

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Oct 9, 2010 1:41 PM in response to marconiusrex

Thank you very much! It solved the problem. Thank you again! 🙂

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Answer 3

Oct 9, 2010 2:04 PM in response to Pogs

Yeah! Glad to hear it! Thanks for the star.

M.

Message was edited by: marconiusrex

Message was edited by: marconiusrex

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Answer 4

tootrick

Level 1

0 points

Jan 24, 2011 3:48 PM in response to Pogs

I found this very helpful thank you! My ipod lives!

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Answer 5

Naomita

Level 1

0 points

Feb 10, 2011 8:35 AM in response to tootrick

Thank goodness for this advice! I currently live in Honduras, and have next to no support here. My ipod Nano 5th generation suddenly died, not unlike my 6th that just did the same... I was unable to revive the 5g, but thanks to this forum my 6g goes on to fight another day!
If anyone knows how I can possibly do the same or similar for my 5g, I would really appreciate it!

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Answer 6

Battouty

Level 1

5 points

Feb 10, 2011 1:42 PM in response to Naomita

Dear Naomita,
I have had the problem several times,
you can reset the IPOD on iTunes or manually.
http://www.apple.com/support/ipodnano/4th5thgeneration/
^^This Link has the user guide of the 4th+5th generation, it might be helpful to you, if it doesnt i would recommend you fix it at apple store or the place you bought it from, the user guide SHOULD include everything you need^^
Note: It might not fix your problem, but you should try.
Bye

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Answer 7

Apr 2, 2011 1:39 AM in response to marconiusrex

that is not solving my problem... my ipod is completely unresponsive,
suggest something else

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Answer 8

Apr 4, 2011 3:20 PM in response to ameesh1109

Are you certain it is fully charged? You need to use the cable that came with the Nano to charge it and you have to leave it plugged into your computers USB port. Do NOT use a USB hub. Make sure that any power saving options on the computer are turned off. They can interfere with sending enough power to the USB port to charge the Nano.

i

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Answer 9

Mar 30, 2015 1:39 PM in response to marconiusrex

Hey so i restored the iPod but when it was restarting it showed a white screen and thats it it still won't turn on please help!

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