jprice126

Q: Apple TV 2nd Generation slow streaming for Movies from my iTunes

Just taken delivery of a 2nd Generation AppleTV. Everything works but when selecting a movie from my iTunes library it takes a very, very long time before it plays. I can fast forward and reverse but cannot play. Sometimes it takes 15 to 20 minutes before I can play it. Is there anything I can do to improve this? I could go and get the DVD and play it in my DVD player much faster than this.

iMac, Mac OS X (10.6.4)

Posted on Oct 9, 2010 6:14 AM

Close

Q: Apple TV 2nd Generation slow streaming for Movies from my iTunes

  • All replies
  • Helpful answers

first Previous Page 8 of 13 last Next
  • by jameswatson3,

    jameswatson3 jameswatson3 Feb 4, 2012 6:48 AM in response to jprice126
    Level 1 (0 points)
    Feb 4, 2012 6:48 AM in response to jprice126

    Wow, just experienced this issue last night when attempting to rent a movie. Took one stab at a search and came up with this thread!

     

    I must say I've been dissatisfied with this product since I bought it, but decided to live with it until now. I assumed that I was in for some network or other troubleshooting  work last night, but I see that the ATV2 is just a failure in the Apple product line as far as I can tell.

     

    I will be shipping mine back to Amazon today and looking for another vendor.

  • by DEXTERITY,

    DEXTERITY DEXTERITY Feb 7, 2012 1:07 PM in response to Chris-Sweden
    Level 1 (8 points)
    Desktops
    Feb 7, 2012 1:07 PM in response to Chris-Sweden

    Did you exchange at an Apple store? If so, did they give you a new on in the box or are they aware of the issue and giving customers who complain a refurb one that they know works? I had the same problem and returned mine. I'm considering repurchasing to see if the issue has been fixed.

  • by Litemakr,

    Litemakr Litemakr Feb 8, 2012 6:56 PM in response to jprice126
    Level 1 (0 points)
    Feb 8, 2012 6:56 PM in response to jprice126

    Mine worked well streaming from iTunes or from my iPad until yesterday when it stopped mid movie and then had trouble loading my library and was VERY slow playing files. Same problem as many others. I fixed it by setting up home sharing in video settings on my iPad as someone suggested. It fixed the problem immediately and now it is working correctly. Worth a try if you have an iPad or iPhone in the mix.

  • by yogicom,

    yogicom yogicom Feb 20, 2012 7:26 PM in response to pigo-monchi
    Level 1 (0 points)
    Feb 20, 2012 7:26 PM in response to pigo-monchi

    This seems to have been the solution for me, too. I switched the network settings to select a channel automatically and the streaming seems to be working well. I did not switch to wpa2 only.

  • by Richard Birkenhead,

    Richard Birkenhead Richard Birkenhead Feb 22, 2012 3:22 PM in response to jameswatson3
    Level 1 (25 points)
    Feb 22, 2012 3:22 PM in response to jameswatson3

    I own two 2nd-gen Apple TVs.  This is an inherently flawed and problematic product all-around.  Some "solutions" just happen to coincide with the times when it occasionally works as advertised. My home network is very fast (between 18-25 Mbps whenever I test it) and I can easily wait 20 or 30 minutes or more for a movie from my iTunes library to begin playing through my Apple TV.  That's just absurd.  I've done every troubleshooting step imaginable (including everything in this thread).  Nothing has worked.  Any real solution, if one exists, would be deeply appreciated.

  • by Jesse Diaz,

    Jesse Diaz Jesse Diaz Feb 24, 2012 12:53 PM in response to Richard Birkenhead
    Level 2 (200 points)
    Feb 24, 2012 12:53 PM in response to Richard Birkenhead

    Sorry guys...I really cant give you a solution but all I can tell you is my experience...

    I had 4 1st gen Apple TVs and now have 3 Apple TV2.  WHen I first got them, they were incredible ( when they first came out )....then as the updates came, it slowed down in streaming....I had to spend some time fine tuning it...but it takes me about 15-15 seconds for a movie to start streaming for me....I have a two story home and 1 ATV2 is on the first floor where my router is at ( about 15-20 feet in a straight line but in another room).  The other two are upstairs

    Heres some specs:

     

    All AppleTVs connected wirless N - 5ghz

    All Apple TV are ATV2

    All ATV2 use WPA2-AES

    Using a Netgear WNDR4500 ( only for a week so far before that I had a NetGear WNDR3300 )

    WMM and QoS activated on the router

    Port forwarding for itunes and apple TV ( I use UPNP but I just did this to be redundant )

    I have a dedicated Gateway GT5662 desktop for streaming and other things ( Ive upgraded several componenets )

    -Upgrade: Intel Gigabyte Adapter ( This week )

    -Upgrade:  From 3 GB to 4 GB RAM (This week )

    Charter Cable Internet ( right now its at 100mps dl/5mps ul.  Prior : 25mbs UL/3mbs DL

  • by Jesse Diaz,

    Jesse Diaz Jesse Diaz Feb 24, 2012 2:58 PM in response to Jesse Diaz
    Level 2 (200 points)
    Feb 24, 2012 2:58 PM in response to Jesse Diaz

    https://discussions.apple.com/message/17625445#17625445#17625445

     

    Heres a link on how one guy resolved his issues....I did the same thing he did but I didnt think about porting it over directly to my Apple TVs......I just have it forwarding to my server

  • by Spits,

    Spits Spits Feb 26, 2012 12:19 AM in response to jprice126
    Level 1 (0 points)
    Feb 26, 2012 12:19 AM in response to jprice126

    Yep me too. Movies insanely slow, TV programs slow, even Vimeo is a dog. Prior to installing the update, I was a huge fan of Apple TV. I didn't have an issue at all. As of a few hours ago after I stupidly accepted the update, it's a piece of junk. Why do they do this. Have Apple never heard of the phrase, "if it ain't broke. don't fix it."? More to the point, what the **** are they doing to put things right?

  • by Spits,

    Spits Spits Feb 26, 2012 12:22 AM in response to Spits
    Level 1 (0 points)
    Feb 26, 2012 12:22 AM in response to Spits

    Sorry everyone. I'd like to make it clear that the **** that Apple inserted wasn't the 'F' word. It seems the overly conservative and prudish Americans at Apple didn't like me using a word that starts in 'h' ends in 'l' and has 'el' in the middle.

  • by Jesse Diaz,

    Jesse Diaz Jesse Diaz Feb 26, 2012 12:27 AM in response to Spits
    Level 2 (200 points)
    Feb 26, 2012 12:27 AM in response to Spits

    Theres a new update???  Or did you just install an old update youve been avoiding?

  • by Spits,

    Spits Spits Feb 26, 2012 12:48 AM in response to Jesse Diaz
    Level 1 (0 points)
    Feb 26, 2012 12:48 AM in response to Jesse Diaz

    Hang on. Don't have a go at me. Whether I installed an old update or not is irrelevant. The fact remains that there are a lot of people having the same problem. If you go back to the original post where this spun off from you'll find there's eight pages of people having the same problem since installing the LATEST version of Apple TV - whatever that is. So I wasn't sitting with baited breath waiting for the latest update. So what? The fact remains, since Apple told us to install the latest update, Apple TV has become a dog.

  • by Jesse Diaz,

    Jesse Diaz Jesse Diaz Feb 26, 2012 1:13 AM in response to Spits
    Level 2 (200 points)
    Feb 26, 2012 1:13 AM in response to Spits

    Dude...I was just asking to see if I missed an update that happened today.....

  • by Spits,

    Spits Spits Feb 26, 2012 1:27 AM in response to Jesse Diaz
    Level 1 (0 points)
    Feb 26, 2012 1:27 AM in response to Jesse Diaz

    ****. I might have shot my mouth off without understanding the post beforehand. My sincere apologies for misunderstanding your comment. I guess I'm a little peeved at Apple for the way they've broken something that was working beautifully. Again my apologies for having a go at you when it wasn't warranted.

  • by jameswatson3,

    jameswatson3 jameswatson3 Feb 26, 2012 11:41 AM in response to jprice126
    Level 1 (0 points)
    Feb 26, 2012 11:41 AM in response to jprice126

    I returned my ATV2 to Amazon and bought a Boxee. Vastly superior product and even does airplay. Granted it better be as it costs almost twice as much. Apple can't be the best at everything.

  • by NeilHitch,

    NeilHitch NeilHitch Feb 29, 2012 6:11 AM in response to jprice126
    Level 1 (0 points)
    Feb 29, 2012 6:11 AM in response to jprice126

    I was having the same problem at home in switzerland, which i assumed was my network.  Then i came to charleston to visit my sister, and she was complaining aboutbhow tv shows stream right away but movies do not...that must be a software issue on the apple tv 2, as it clears a network fault.  So test on on a movie, was hit play and wait.  Waited 7 min, test two play and wait 8 min.  Then i found this threadbas i was waiting on test 3, where the user mentioned that he could fast forward.  I tried that and oddly found i could fastforward.  I then tried to rewind...that also worked showing the scenes detail in reverse.  When i hit play it worked. 

     

    So try this as a work around, ff or play x2 forward, then play x2 backwards, and then return yo play.  It worked on 10 different movie tests here at my sisters...will try it at home.

     

    Apple get this fixed!!

first Previous Page 8 of 13 last Next