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Macbook Pro 13' wont turn on. Stays at white screen

My macbook Pro 13' will not turn on, everytime i try to poewr it on it will just stay at a screen with a white background with the apple logo and loading sign and will stay like that forever and will not turn on

Macbook Pro, Mac OS X (10.6.4)

Posted on Oct 9, 2010 4:41 PM

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2 replies

Oct 9, 2010 7:19 PM in response to MarkelWillams

Greetings,

Sounds like the computer is on, but it cannot load the Mac operating system.

While troubleshooting the issue, make sure you have nothing plugged into the computer except the power cable.

Try a Safe Boot: http://support.apple.com/kb/HT1455
__This can take longer than normal to start up. If it hasn't gotten beyond the Apple with the spinning gear after 20 minutes then try the next step:

Use Disk Utility on your Install disks to check and repair the drive: http://support.apple.com/kb/TS1417

If the issue persists at that point a reinstall of the Mac OS on this computer would be my next step. Before you do that, do you have backups of your data like with Time Machine? If there is important data on the computer it would be a good idea to backup before reinstalling just in case something goes wrong.

If you have access to another Mac you can use a firewire cable to move files in Target Disk Mode: http://docs.info.apple.com/article.html?path=Mac/10.6/en/8443.html

Hope that helps.

Macbook Pro 13' wont turn on. Stays at white screen

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