This discussion is archived
1028 Views 1 Reply Latest reply: Oct 11, 2010 3:32 AM by SpyglassSally
Currently Being ModeratedOct 11, 2010 3:32 AM (in response to frozen_tears420)Welcome to the discussions.
1)Connect your ipod to iTunes. Update your ipod to have the latest software.
2)Unplug your ipod from iTunes. Reset it by holding down the Home and Sleep button (or whatever combo you need for your generation ipod) until you see the Apple logo.
3)Reboot your computer and turn off all antivirus, spyware, zone alarm etc software.
4)Connect your ipod. Right click on your device in iTunes and choose to Reset error messages.
5)Sync but don't include your music.
Does it sync okay? Then try adding some songs and see how it goes. If you do get an error message, tell us exactly what it says.
Hope this helps.Dell Inspiron 1720, Windows Vista, touch 3g OS 4.1, iTunes 10.0.1