1 2 3 Previous Next 60 Replies Latest reply: Mar 28, 2014 9:19 PM by gopifromca
Tuxs1 Level 1 Level 1 (0 points)
I have been using a 1st generation Apple TV with my Mac via Itunes for about 18 months with no problem. Today however Apple TV is not showing in my devices on Itunes? I have the latest software downloaded on both Itunes & Apple TV and i have checked all the settings on my Apple TV and the wireless internet is set up & working and showing good signal strength.

Does anyone know what i need to do to get Itunes to recgonise my Apple TV again? In the prefernces on Itunes it does not even show Apple TV on the devices? I have not deleted it but today it was not showing!

Any advise please!
Andy

imac, Mac OS X (10.5.6)
  • 1. Re: Apple TV not showing on my Itunes?
    haabla Level 1 Level 1 (0 points)
    I have the same problem! One day it just disappeared, and now not showing anymore, not even in Itunes Preferences. Can no one help with this???
  • 2. Re: Apple TV not showing on my Itunes?
    pdxjb Level 1 Level 1 (0 points)
    No one's come up with an explanation/solution yet. Somehow iTunes is not communicating to AppleTV through the router. Netflix and everything else works fine. Under computers on the AppleTV screen, nothing shows up. I've logged in to iTunes on my iMac and on AppleTV but no iTunes library.....
  • 3. Re: Apple TV not showing on my Itunes?
    SwissMiss37 Level 1 Level 1 (0 points)
    Also experiencing same issue suddenly. I have tried unplugging and "rebooting" the ATV but to no avail. On the Prferences page, the option "Look for AppleTVs" is gone! ....was there last week!?!?!
  • 4. Re: Apple TV not showing on my Itunes?
    SwissMiss37 Level 1 Level 1 (0 points)
    just doing a bit more reading in this forum - seems there is a "bug" and interestingly, it seems a lot of posts about this problem in last few days...?? Will Apple FIX THIS?? Otherwise, I am totally screwed...??? and..we have a first generation Apple TV.
  • 5. Re: Apple TV not showing on my Itunes?
    SwissMiss37 Level 1 Level 1 (0 points)
    ..continuing to do reading and I am getting really frustrated Apple!! I have probably 20 seasons of kids' shows and another 20 kid movies that I have paid for and rely on to be available when I want them. I do this instead of buying DVDs!!...and now, b/c of some bug, I cannot synch my ATV and b/c I have tried to fix the problem by unplugging it, my ATV is empty - no content - and no way of putting content on it!?!?!? ARGH!!!
  • 6. Re: Apple TV not showing on my Itunes?
    grassonthefloor Level 1 Level 1 (0 points)
    I have the same problem here and have been posting on this for 2 weeks now, but non of the advise helps. I think it has something to do with iTunes10. I'm on my wifes Acer laptop now running iTunes 9.0.2.25 and it sees my ATV1 just fine. The only problem is that it's a loan CPU and will be going in 2 weeks.
  • 7. Re: Apple TV not showing on my Itunes?
    Chenks Level 5 Level 5 (7,420 points)
    you guys are posting in the wrong forum.
    this is the second generation appletv forum, and this appletv is not supposed to appear in itunes.

    you would be better posting in the correct forum.
  • 8. Re: Apple TV not showing on my Itunes?
    grassonthefloor Level 1 Level 1 (0 points)
    why would it go to ATV2 forum if i click on ATV1 disussions forum on the support page??? somethings up with apple at the moment!
  • 9. Re: Apple TV not showing on my Itunes?
    Chenks Level 5 Level 5 (7,420 points)
    Whitechord wrote:
    why would it go to ATV2 forum if i click on ATV1 disussions forum on the support page??? somethings up with apple at the moment!


    you have posted in Discussions > Apple TV (2nd generation) > Apple TV and iTunes Store.
    your issues is not applicable to any of those sub sections.

    you should be posting your issue in http://discussions.apple.com/forum.jspa?forumID=1185
    which is Discussions > Apple TV > Apple TV.
  • 10. Re: Apple TV not showing on my Itunes?
    grassonthefloor Level 1 Level 1 (0 points)
    seeing as though i have you attention...could you give any advise or insight into why we all seem to have the same problems??
  • 11. Re: Apple TV not showing on my Itunes?
    Chenks Level 5 Level 5 (7,420 points)
    Whitechord wrote:
    seeing as though i have you attention...could you give any advise or insight into why we all seem to have the same problems??


    if it's not showing up in itunes then you either have a local network issue or a network security issue (firewall, port blocking etc).

    assuming you have itunes configured correctly, those are the only 2 reasons why it wouldn't show up.
  • 12. Re: Apple TV not showing on my Itunes?
    SwissMiss37 Level 1 Level 1 (0 points)
    Hi Chenks - not sure "where" to post - I did a search for my problem and then just replied to posts that already existed... So, I appreciate your assistance regardless of where the post is... I have tested my network connection and it is fine. The firewall problem that you mention - how do I check that?
  • 13. Re: Apple TV not showing on my Itunes?
    louilepke Level 1 Level 1 (0 points)
    There seems to be a lot of individuals with this frustrating problem and we are trying to find help. I hit on the Gen1 discussion and it took me here. So we appreciate the help anyone can give. Telling us we are in the wrong forum is not helping. I am experiencing the same issues everyone mentioned and would like some help!! I am hoping Apple hasn't abandoned us, hoping we will buy the Gen2 system. Do we all need to call Apple??
  • 14. Re: Apple TV not showing on my Itunes?
    louilepke Level 1 Level 1 (0 points)
    Ok so after reading many of the problems, it was clear to me that the problem is with Itunes 10. I am not a tech person but it appears Apple may have configured 10 to fit the ATV2 and inadvertently left us out. So I decided to reinstall version 9 until they FIX THE PROBLEM!!! I unintalled Itunes 10 and went to oldapps.com and installed the last version 9. initially Itunes wouldn't open because it said "Itunes library.itl file was created with a newer version. This was referring to my Itunes library I moved the file to the desktop then the file open. Low and behold when I went back into edit, then preferences the option to look for Appletv was there again. I am not sure, but i'm assuming playlists may be erased, but i'm fine with that. It's a lot of work, but it's worth it for me until they fix the problem!!I have too many files not to be able to access them on my apple TV. After researching this is the best solution i can find.
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