How to recover deleted mail ?

Question

Level 1

2 points

How to recover deleted mail ?

Hi,

My iphone email is synced with my gmail account.

I deleted a mail yesterday and I want to recover it now.
The problem is I can not find the deleted email either in iphone mail trash or gmail trash !? Where is it?

Please help !!

Thanks a lot

iMac 20, iphone 4, ipad.

Posted on Oct 11, 2010 1:29 PM

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Answer 1

Monty1945

Level 3

694 points

Oct 11, 2010 1:49 PM in response to stanleyoowa

Greetings,

If it's not on the Gmail server, and you didn't back it up, you may be out of luck. Log on to your Gmail account, via a web browser, and see if it is still there.

Did you use IMAP when you set it up?

Cheers,
M.
****

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Answer 2

Jason L

Community Specialist

Oct 11, 2010 1:52 PM in response to stanleyoowa

Hi,

Gmail doesn't always place items in the trash, like other IMAP email providers.

This Gmail Help article: https://mail.google.com/support/bin/answer.py?hl=en&answer=86614 provides more details about the Archiving and deleting process on Apple devices.

In order to see the archived mail, you may have to show the "All Mail" label. This Gmail Help article: http://mail.google.com/support/bin/answer.py?hl=en&ctx=mail&answer=6576 will walk you through that process.

-Jason

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