How to turn off an auto reply?

Question

Level 1

23 points

How to turn off an auto reply?

I created a rule to auto reply to messages about a month ago. I thought it was going to expire on a certain date, but apparently it hasn't. Mail is still sending the auto reply, and I don't know how to turn it off or delete it. It doesn't show up in the list of rules so i don't know where to find it. Help! It's getting embarrassing!

MacBook, Mac OS X (10.6.4)

Posted on Oct 12, 2010 8:34 AM

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Answer 1

thomas_r.

Level 7

31,989 points

Oct 12, 2010 9:48 AM in response to Steve1000

If it's not in Mail's rules, it must have been an auto-reply you set up on the mail server. You'll have to check with your e-mail provider about that.

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Answer 2

Steve1000 Author

Level 1

23 points

Oct 12, 2010 4:49 PM in response to thomas_r.

I took it to the Genius Bar today and they showed me that I set it up in Rules in Mobile Me. I had totally forgotten about that. So they turned it off and that's that. Truly simple. It couldn't have been anything to do with the internet/email provider because I had no internet provider at the time.

Thanks for the response.

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Answer 3

thomas_r.

Level 7

31,989 points

Oct 12, 2010 6:27 PM in response to Steve1000

It couldn't have been anything to do with the internet/email provider

But it was... Apple, via MobileMe, is your e-mail provider. By going to the Genius Bar, you basically did just what I said and asked your e-mail provider. Glad to hear that fixed it!

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Answer 4

Steve1000 Author

Level 1

23 points

Oct 13, 2010 9:44 AM in response to thomas_r.

Well, OK. I don't - didn't - think of Mobile Me as a service provider like the kind I send a check to once a month. So you learn something every day....

Thanks.

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