7 Replies Latest reply: Oct 14, 2010 8:33 AM by EZ Jim
William Donelson Level 4 Level 4 (2,495 points)
Somehow, I got a Facetime contact with a regular contact. How do I remove Facetime version without removing the contact?

G5 dual 2GHz, 4.5GB RAM, Mac OS X (10.4.11), ( London, UK )
  • sn4p2k Level 4 Level 4 (1,215 points)
    the facetime icon will show up for every contact in your phone as the phone doesnt know who has a iphone 4 an who doesnt
  • William Donelson Level 4 Level 4 (2,495 points)
    sn4p2k wrote:
    the facetime icon will show up for every contact in your phone as the phone doesnt know who has a iphone 4 an who doesnt



    Sorry, no. This is the Only one of about 30 contacts that shows Two Accounts, one with a little camera next to the ">" button. Those two appear otherwise identical in every way. Not sure why it chose this contact to "double up".
  • EZ Jim Level 7 Level 7 (21,725 points)
    William Donelson wrote:
    Somehow, I got a Facetime contact with a regular contact. How do I remove Facetime version without removing the contact?


    (1) Look at *Chapter 26* here -> http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf

    According to the info on page 213, if you have a "unified" contact, you can "Edit - Unlink" the one you want to eliminate. Then you can delete the contact you do not want without losing the one you want to keep.

    (2) If a "Unified" contact is not causing your difficulty, we will need more information.

    How you remove FaceTime contact information depends on the kind of contact you have and whether the contact is for an iPod touch or another iPhone.

    As explained in the "Additional Information" here -> http://support.apple.com/kb/HT4319 :

     • If the FaceTime contact is for an iPod touch, it will be an email address.

     • If the FaceTime contact is for another iPhone, it will be the iPhone's cell number.

    Is the FaceTime contact info you are trying to remove an email address or a iPhone number?

    We can give you specific suggestions based on your answer.


    Message was edited by: EZ Jim


    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1
  • William Donelson Level 4 Level 4 (2,495 points)
    EZ Jim wrote:
    William Donelson wrote:
    Somehow, I got a Facetime contact with a regular contact. How do I remove Facetime version without removing the contact?


    (1) Look at *Chapter 26* here -> http://manuals.info.apple.com/enUS/iPhone_iOS4_UserGuide.pdf

    According to the info on page 213, if you have a "unified" contact, you can "Edit - Unlink" the one you want to eliminate. Then you can delete the contact you do not want without losing the one you want to keep.


    Not a unified/linked contact; no link at the bottom of the contact info.


    (2) If a "Unified" contact is not causing your difficulty, we will need more information.

    How you remove FaceTime contact information depends on the kind of contact you have and whether the contact is for an iPod touch or another iPhone.

    As explained in the "Additional Information" here -> http://support.apple.com/kb/HT4319 :

     • If the FaceTime contact is for an iPod touch, it will be an email address.

     • If the FaceTime contact is for another iPhone, it will be the iPhone's cell number.

    Is the FaceTime contact info you are trying to remove an email address or a iPhone number?

    Not an iPhone or iPod (it's an HTC Wildfire with Android). He has a normal cellphone number and an email addressat hotmail.co.uk

    Note: the double listing is in favourites for the phone app, and the contact is not doubled-up in the Contacs app (just noticed now).

    Neither of those articles were relevant to removing the "double listing" in favourites.
  • EZ Jim Level 7 Level 7 (21,725 points)
    William Donelson wrote:
    ... Not a unified/linked contact; no link at the bottom of the contact info... Not an iPhone or iPod (it's an HTC Wildfire with Android). He has a normal cellphone number and an email addressat hotmail.co.uk


    Thanks for that information. If you don't get the information you need here in Apple Discussions, and if you believe the problem is related to HTC Wildfire, they or a forum dedicated to their product may give the answers you need.



    Note: the double listing is in favourites for the phone app, and the contact is not doubled-up in the Contacs app (just noticed now).


    Based on that new information, you should be able to delete the one you do not want to see in favourites. See the instructions for how to "Delete a contact from your favorites" on page 70 of the iPhone iOS4 User Guide.



    Neither of those articles were relevant to removing the "double listing" in favourites.


    Hence the reason I did not mention them in connection with removing the "double listing" in favourites.





    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4); MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11); iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1
  • William Donelson Level 4 Level 4 (2,495 points)
    EZ Jim wrote:
    Based on that new information, you should be able to delete the one you do not want to see in favourites. See the instructions for how to "Delete a contact from your favorites" on page 70 of the iPhone iOS4 User Guide.


    Ah, that's it thanks. Silly newbie error here. I was trying to figure it out in Contacts...

    I appreciate your help.
  • EZ Jim Level 7 Level 7 (21,725 points)
    Donelson wrote:
    EZ Jim wrote:
    Based on that new information, you should be able to delete the one you do not want to see in favourites. See the instructions for how to "Delete a contact from your favorites" on page 70 of the iPhone iOS4 User Guide.


    Ah, that's it thanks. Silly newbie error here. I was trying to figure it out in Contacts...

    I appreciate your help.


    You're most welcome, William.

    Cheers for letting us know you got it sorted, and for the stars, too!

    Jim



    Mac Pro Quad Core (Early 2009) 2.93Ghz Mac OS X (10.6.4)
    MacBook Pro (13 inch, Mid 2009) 2.26GHz (10.6.4)
    LED Cinema Display; G4 PowerBook 1.67GHz (10.4.11)
    iBookSE 366MHz (10.3.9); External iSight; iPod touch 4.1