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Too many redirects...

4921 Views 18 Replies Latest reply: Oct 23, 2010 3:51 PM by AnnieD333 RSS
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AnnieD333 Calculating status...
Currently Being Moderated
Oct 13, 2010 10:59 AM
When I try to login to a site, I get this message:

Too many redirects occurred trying to open “XXX”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.

I have cleared cache, history, cookies, and reset Safari. I also tried using FireFox, but I get a similar message. Nothing has worked. Help!

I am using Snow Leopard 10.6.4.
macbook, Mac OS X (10.6.4), 2008
  • thomas_r. Level 7 Level 7 (26,980 points)
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    Oct 13, 2010 11:02 AM (in response to AnnieD333)
    Sounds like an error with that site. Have you contacted the site admins?
    17" MacBook Pro, Mac OS X (10.6.4)
  • The hatter Level 9 Level 9 (58,590 points)
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    Oct 13, 2010 2:23 PM (in response to AnnieD333)
    Change your modems primary and secondary domain name servers to OpenDNS, Google, or even NortonDNS.

    setup.nortondns.com has instructions and you can find the others easily enough from Google.

    This is actually common lately.
    Mac Pro 9800GTX 10.6.4 /, Windows 7, IE9 Core-i7 3.2GHz / GTX 260 / 10K VelociRaptors
  • WZZZ Level 6 Level 6 (11,880 points)
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    Oct 13, 2010 6:28 PM (in response to AnnieD333)
    Did you try OpenDNS?

    Put these numbers in Network>TCP/IP>DNS Servers, then click on "Apply"

    208.67.222.222
    208.67.220.220

    Then go here to see if it is working.
    http://www.opendns.com/welcome/
    iMac G3/400 OSX 10.4.11, iMac 21.5" OSX 10.6.4
  • The hatter Level 9 Level 9 (58,590 points)
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    Oct 14, 2010 6:52 AM (in response to AnnieD333)
    It? what is "it?"

    Google, Norton, logging into your modem and making the change?

    Those OpenDNS IPs should.
    Mac Pro 9800GTX 10.6.4 /, Windows 7, IE9 Core-i7 3.2GHz / GTX 260 / 10K VelociRaptors
  • WZZZ Level 6 Level 6 (11,880 points)
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    Oct 14, 2010 8:28 AM (in response to AnnieD333)
    Did you go to the Welcome page I linked to make sure it's working?

    By the way, it only happens on my computer and on different networks. Other people are able to get to the sites with no problem on the same network.


    I don't quite understand what you are saying here, "different networks" "same network." Can you explain with some more details, please?

    Message was edited by: WZZZ
    iMac G3/400 OSX 10.4.11, iMac 21.5" OSX 10.6.4
  • The hatter Level 9 Level 9 (58,590 points)
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    Oct 14, 2010 8:49 AM (in response to AnnieD333)
    I recommended the modem (or your router/switch) so it would apply on any computer going out to the internet through that gateway.

    As for your computer, and making changes in just your Network account preferences, and why it does not work, perhaps the DNS cache has to be cleared, maybe restart or even reboot the modem or other equipment.

    To flush dns cache - from terminal:

    *sudo dscacheutil -flushcache*

    Most DNS clients cache the results of name resolution requests. This means that the DNS clients will temporarily store the website names that you have been visiting lately. This process speeds up name resolution if multiple lookups are done to the same address, such as is common when browsing the web.


    Also, http://www.opendns.com/
    Mac Pro 9800GTX 10.6.4 /, Windows 7, IE9 Core-i7 3.2GHz / GTX 260 / 10K VelociRaptors
  • The hatter Level 9 Level 9 (58,590 points)
    Currently Being Moderated
    Oct 14, 2010 9:18 AM (in response to The hatter)
    From MacIntouch on DNS Security:
    http://www.macintouch.com/readerreports/security/topic4235.html#d08dec2009

    Topher Kessler published an article on MacFixit recently (4 December 2009) explaining DNS and announcing Google's new public DNS service at 8.8.8.8. and 8.8.4.4.

    But you should probably warn your readers about the following. If you have "connections" that could shed some light on this, an informative comment might be a good idea.

    There's a BIG increase in "chatter" between my computer and somewhere "out there" whenever I switch to the (admittedly fast) Google DNS servers.

    I use the excellent DNS Performance Test utility to establish which of several DNS servers are responding most promptly to inquiries.
    http://swmirror.org/drupal/?q=node/91

    BUT after switching experimentally to Google's DNS, I noticed a small "bundle" of activity spikes occurring once per second, easily seen on Net Monitor, which I keep on the desktop. None of this occurs with other DNS servers I have tried. Switch to Google and there's all this "chatter." Switch back, and it's gone.

    I don't know what is going on. Maybe this is merely an insignificant error on Google's part (polling interval too short?). But what business does Google have interacting with my computer one a second-by-second basis for any reason? I thought DNS was accomplished on an on-demand, ad-hoc basis. We know that successful DNS performance doesn't rely on this kind of "attention" activity, as other servers that respond nearly as fast (~100ms) don't do this.

    I am staying with my other choices for now until I hear an explanation or that this is fixed. I hope you can find out something and publish it.


    DNS poisoning:

    DNS vulnerability: Apple fixed a flaw in the Mac OS X Libresolv DNS software that could have allowed attackers to trick victims into visiting malicious Web sites using what's known as a cache poisoning attack [...] Mac OS X client is now doing the required address port randomization that was added in ISC's bug fix. This is needed to make a cache poisoning attack much more difficult to pull off.


    The New York Times tech columnist David Pogue publishes a glowing review of OpenDNS, writing that it's "one of the last great freebies of the Web" which will make "your Web life better." He recommends all readers start using OpenDNS.
    http://www.opendns.com/about/overview/
    Mac Pro 9800GTX 10.6.4 /, Windows 7, IE9 Core-i7 3.2GHz / GTX 260 / 10K VelociRaptors
  • WZZZ Level 6 Level 6 (11,880 points)
    Currently Being Moderated
    Oct 14, 2010 11:52 AM (in response to AnnieD333)
    I see you tried a different browser. Since this is specific to only one computer, just a guess, but can you try removing/clearing and then restoring all your Network settings?
    iMac G3/400 OSX 10.4.11, iMac 21.5" OSX 10.6.4
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