Error Code -37

The exact error is: "Mounting failed: Unable to connect to the file server. Check the network configuration and server parameters or try again later. (Error code -37)".

No... I only know this because I tried uploading the same files, and I can do it fine. It gives that error for other users.

There is a firewall on our network. However, I have the same rights as other students, and am able to do uploads, but others cannot. Everyone can connect and download files, it's just the uploads that are giving us issues.

The error that appears in the log is

"Oct 18 07:21:14 (computer name) [0x0-0x159159].com.apple.jnlp-http __(fqdn)__~fcsvr_webstartmacJnlp.php[15221]: WARNING: Mounting failed: Unable to connect to the file server. Check the network configuration and server parameters or try again later. (Error code -37)"

Also this one, in the FCS log:

"07:39:53.989925 0xa031c720 INFO2 traceMsg KrObRemoteChannel.C:386 [Ko] channel=0x1006400 tx reply --> { transId 863, instance { { ldsserver = { atom lds } } }, msgType REPLY, msgId errorKs, data { CODE = E_FILE, DESC = Mounting failed: Unable to connect to the file server. Check the network configuration and server parameters or try again later. (Error code -37), SRC_FILE = KsURLMount.C, SRC_LINE = 347 } }"

I'm also on a desktop version of OS X if it matters - 10.5.8.

Message was edited by: gehrc

All I'm really doing is trying to upload a video file from Final Cut to the Final Cut Server. Ignore the specs I have on my profile - they're for my main pc. We use all Macs in our editing lab. The NAS is a Windows Server 2003 Enterprise machine with a file share set-up. From there, the FCS connects to the Windows NAS. Using Active Directory, we service logins to the FCS Machine. The necessary groups have admin privileges on the NAS and the FCS. However, I am the only person who is able to upload videos without getting that -37 error code. I am able to upload any video that others cannot basically. I'm really not sure at this point what the issue could be. The FCS Machine is just a standard iMac.

I appreciate all you guys are doing so far! This is just really frustrating... especially when you purchase something like this that's pretty expensive.

Hey, it's no problem. I want to get it fixed too!

1) The FCS server is running on a 24" iMac running Leopard 10.5.8. The clients are all 21" iMac's on the same version of Leopard.
2-4) Everyone logs into the Macs using their AD Accounts. I have followed the directions on Apple's site to get that working, and I have the latest update which I obtained through Software Update. The FCS Server is always logged into the admin account we use to administer the computer as needed. However, we use an account called FCServer, which is a local user on the NAS, to connect to the NAS from the FCS in the actual application. I also have it set to mount when the computer boots.
5) ALL groups have admin privileges in FCS. The NAS user account is just local to the NAS, so it has no permissions in AD.

Also, I haven't gotten any errors on the NAS itself, only in the FCS logs.

Thanks!

In the FCS, under the groups section, they're all listed as admins. The groups are specific to their graduating classes, so they're Class of 2011, Class of 2012, etc. My User account is in the Class of 2011 group, and I don't believe it has any special privileges on the machine, or any machine for that matter.

The FCS device is a shared folder, and the FCS connects to it as an admin with that local user account. All the files trying to be uploaded exist locally on each iMac.

FCS is running under the user account that was set up when we first got the iMac. I am getting the issue where when we reboot, it keeps saying it has an invalid serial number, but I have no clue why that's happening because we do everything on that machine with the same user account. But I read about the UID issue and have yet to fix that. I'm under the impression that you can only do AD or OD with Local Accounts only.