Previous 1 2 3 4 Next 151 Replies Latest reply: Nov 8, 2013 7:17 AM by StephenM Go to original post
  • e.f. Level 1 (0 points)
    another wrinkle - after downgrading one iPhone 3G from iOS 4 to iOS 3, that user has stopped seeing the password error. the iPhone 3GS on iOS 4, however, still sees it 1-2 times per day.

    i will do some tests to see if Cancel vs password re-entry makes any difference, at the very least hitting cancel is less inconvenient, assuming sync still works after...
  • deeky1981 Level 1 (0 points)
    I found that Cancel takes away the prompt and my Calendar on phone is no longer pushing or pulling and it presents no errors. Sometimes when I reenter the password, it keeps prompting me as if it doesn't take it.

    I noticed mine dropped twice at home last night where I reset the phone twice to get it working again. I also noticed my internet at home dropped around this same same (Comcast playing games).

    So - I'm experimenting with different conditions where the WiFi system is backend is up and broadcasting, but internet gateway is down is perhaps causing some type of glitch. I tested this last night, and iPhone doesn't seem to detect a drop of internet on WiFi and switch to 3g, it just seems to assume that "HEY I HAVE WiFI and that's what I'm using."

    Will follow up, but it seems like my drops last night can't be a coincidence because it worked all day just fine until my internet when flakey at home.
  • e.f. Level 1 (0 points)
    @deeky - that is interesting about wifi vs 3G, I'm pretty sure our phones have got the error on both, and in stable connectivity conditions, but will look into it.

    So, just to clarify my poll, it seems to be the case that hitting cancel STOPS syncing, if anyone experiences different I'd like to know. So the next question is: even when you re-enter password, does the phone sometimes or always need to be reset in order to start syncing again?
  • apullen Level 1 (0 points)
    @e.f. After trying it out more, tapping cancel does indeed stop any pushing/pulling with the server. Sorry for muddying the water there. However, we have a couple of users with original iPhones, which means they're on 3.1.3 still, since that's the most up-to-date they can go. The login issue still presents itself on their handsets. Not sure if that helps.

    Have we made any progress with this? I'm going to call Apple today.
  • apullen Level 1 (0 points)
    Called Apple. The guy I spoke with sent me to the support article at which states that the iPhone is not supported by the Push Notification Server in 10.6, which he claimed has been causing the pop-up error. I told him I didn't think it was related yet he insisted. So I told him I would turn PNS off over the weekend and if the issue recurred I would be calling back on Monday. Long story short, I will be calling back on Monday.
  • Elliot Hui Level 1 (20 points)
    Just to chime in, I'm seeing the same behavior. Like the OP, I am running SLS on a Mac Mini. I am using SSL with a signed certificate, so that doesn't seem to be the issue. I am not running push, either, so I agree that PNS doesn't seem to be the issue.

    It only started with iOS 4, so I think that it is a problem on the iPhone side. (Similarly, my iPhone IMAP client has been having sync issues since iOS 4.)
  • deeky1981 Level 1 (0 points)
    Just an update on my end. I'm starting to notice that my Thunderbird Client at my work computer across town running on windows and my iCal on my laptop and iCal locally running on the Mac Mini Server hosting the iCal server) has prompted me for CALdav passwords now. Enter the password, and all starts working again. Previously, I have not had issues with iCal and Thunderbird. The iphone 4 is still doing it too.

    Seems like if not a few times a day, it is sometimes fine for up to 3 days.

    I'm just glad right now that it works most of the time. Will continue monitoring. I have my logs on the iCal server set to DEBUG, I just have to take a look at them someday.
  • e.f. Level 1 (0 points)
    Anyone have any further updates on their situations? I'm still having the same problems with iPhone 3GS on OS 4. i am hoping, although it seems an unlikely and desperate hope, that iOS 4.2 might fix things. A gold master is out and has been tested but i have yet to find anyone who has tested this particular issue. But i randomly found this page with one client running an iPad with a 4.2 beta and it seems it is still happening - ...
  • apullen Level 1 (0 points)
    I have had each 4.2 beta on my 3GS including having the GM. It does indeed keep happening. I've spent a few hours on the phone with Apple, and their last suggestion of many was to restore each phone completely, not from a backup. I'm soon going to try my phone, but I don't think that will solve the issue.
  • petercohrs Level 1 (0 points)
    I just updated my SLS to 10.6.5. - No change.

    Here (Spain, Vodafone) it has to do with WiFi against Phone network.
    It works fine with WiFi but it fails sometime (not always) over the Phone Network.

    Shall we all move to google???
  • Todd Fleisher Level 1 (5 points)
    FYI - I have this same problem and my OSX Server is only running 10.5.8. So I'd say this is a bug that Apple hasn't found/fixed for some time.
  • e.f. Level 1 (0 points)
    i am considering going to google, i've done it for my own Address Book and Calendar, however i have not found a way make iCal calendars look good - they show up as "delegates," with main category separated above. which i can live with, but each category is listed redundantly underneath itself and you can't contract it without losing both color and ability to add new events in that category. see screenshot here -
  • e.f. Level 1 (0 points)
    Who knows what good it does, but I encourage everyone to submit a Bug Report to Apple. the developer interface gets more attention -, but if you're not signed up you can use the regular one -
  • domi78 Level 1 (0 points)
    Got the same @#!!!:-(( problem....
    Hope iOS 4.2 resolve it.
    Why Apple don't take care of this ???

    ouppsss i've forgot, they use exchange...
  • DerekS Level 1 (15 points)
    Just adding my voice to this issue - driving us crazy.
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