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Album purchased on iPhone doesn't show up?

4789 Views 7 Replies Latest reply: Dec 18, 2010 6:10 AM by MivecGPX RSS
woaytan Calculating status...
Currently Being Moderated
Oct 15, 2010 6:22 AM
I purchased an album from the itunes store on my iphone. It deducted from my account but the album didn't show up. Once I synced to my laptop and transferred purchases the album appeared in my itunes library and I can play the album on my laptop. However when I try to sync the album to my phone it still won't appear. Doesn't give me any kind of error, just syncs like normal only album doesn't come through. Really beginning to annoy me. I've downloaded other things since and they appear on the phone as soon as completed.
Iphone 3GS, iOS 4, iOS 4.1
  • Chris CA Level 9 Level 9 (73,410 points)
    Currently Being Moderated
    Oct 15, 2010 8:25 AM (in response to woaytan)
    Look in Compilations.
    Mac mini (mid 2010) - 2 GB RAM, Mac OS X (10.6.4), silver mini, blue mini, silver shuffle, iTunes 10
  • jcharles00 Calculating status...
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    Nov 9, 2010 5:07 PM (in response to woaytan)
    I just had the same problem. What ended up working for me was going to the File menu and choosing "transfer purchases from device". it worked. I know it's a stupid solution, but before I started digging around in the support docs, I never thought to look there. iTunes is a terrible piece of software with a really obtrusive interface, especially if you're like me and prefer to manage your music and apps manually.

    hope this helps.
    lots, Other OS, no
  • dsievert Calculating status...
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    Dec 5, 2010 9:01 PM (in response to jcharles00)
    This started happening to me too and that "transfer purchases" trick didn't work for me. It's really frustrating cuz i just downloaded Kanye's album and now it won't show up on my iPhone. Plays fine on my computer but it's like its hidden or something on my phone. Also my iPhone itunes doesn't have some of the music it should have as well. Like its hidden some akon, kid cudi and now an entire album. Help por favor!
    iPhone OS 3.1.3
  • MivecGPX Calculating status...
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    Dec 18, 2010 6:01 AM (in response to woaytan)
    Similar problem with my iPhone 4. Bought an album with it. Shows up in iTunes as a "Purchased on iPhone" track when I have my iPhone connected but doesn't appear in my main Music library - so I can't play it on my laptop unless I have the iPhone connected. Have tried "Transfer Purchases from iPod" to no avail. Am now trying the latest iTunes patch to see if that helps...
    Powerbook, Mac OS X (10.5.8), iLife, iWork, VMWare blah blah
  • MivecGPX Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 18, 2010 6:10 AM (in response to MivecGPX)
    OK, just upgraded to 10.1.1 (4) and I can now see my missing album in my iTunes library. Wonder if that was just a happy coincidence? Had to Force Quit iTunes in order to get the update to go through as well... Anyway, problem fixed for me. For now.
    Powerbook, Mac OS X (10.5.8), iLife, iWork, VMWare blah blah

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