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can't find APPLE TV on my iTunes PREFERENCES

Can anybody help? Part of the instructions to sync my Apple TV is to go to iTunes Preferences then click on the Apple TV tab. Well, the APPLE TV tab was there before, but it's gone now. How do I get it back? I can't find the tab on my laptop also.

iMac 9.1, Mac OS X (10.6.4)

Posted on Oct 15, 2010 9:57 AM

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27 replies

Oct 15, 2010 10:06 AM in response to Guam671

Guam671 wrote:
Can anybody help? Part of the instructions to sync my Apple TV is to go to iTunes Preferences then click on the Apple TV tab. Well, the APPLE TV tab was there before, but it's gone now. How do I get it back? I can't find the tab on my laptop also.


as you posted this question in the forum for the "new" appletv, it is not supposed to show up in itunes.

Oct 17, 2010 3:09 AM in response to Chenks

I'm wondering why on the trouble shooting section it says this:

Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.

Well, I choose preferences - then there is no APPLE TV tab. How can I make sure Look for apple TVs is selected if there's no APPLE TV tab?

Oct 17, 2010 4:30 AM in response to Guam671

Guam671 wrote:
I'm wondering why on the trouble shooting section it says this:

Choose iTunes > Preferences (Mac) or Edit > Preferences (Windows), click Apple TV, and make sure "Look for Apple TVs" is selected.


those instructions are for TV1. do you own the 1st generation (silver) or current generation (small, black) TV ?.

J GG

User uploaded file

edited by the Jolly Green Giant (where Green stands for environmentally friendly)

Dec 4, 2010 8:15 PM in response to MattR23

I am experiencing the same issue and really would love to find an answer.

I have the first Apple TV, it says it is connected to my network, but cannot connect to the internet through the network (???) so I can't update the software. I try to login to iTunes but when I put in my Apple ID and password it says it's wrong....then I go to iTunes and the Apple TV doesn't show up on the left OR in the preferences. I'm totally between a rock and a hard place. I've reset the Apple TV several time and tried every configuration I could think of.

Please, anyone have any new ideas??
Thanks,
Heather

Dec 6, 2010 6:24 PM in response to Guam671

Another mystified Apple TV user here. I just bought the newest Black one.

Hooked it up, updated software, signed in to network, no problems whatsoever.

For one moment the new Apple TV icon appeared in the left column of iTunes. Then it vanished.

Everything works re: playing and whatnot, however!?

All software is up to date (Apple TV, iTunes, OSX).

This is a brand new i5 Quad Core iMac too.

Some monkeying around with iTunes Preferences shows NO box to tick to look for Apple TVs.

I then decided to delete the Apple TV showing in my list of Synched Apple TVs, thinking if I added it again, it would show up in the left-hand column of iTunes.

It disappeared, and then so did the Tab for Apple TV! Restarting iTunes, restarting computer, fixing permissions, nothing has returned the Apple TV tab in Permissions.

The thing STILL works though!?!?

What in the **** ... is going on?

can't find APPLE TV on my iTunes PREFERENCES

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