Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Macbook keeps shutting itself off

I just got it back from apple with a new logic board in it and now it keeps shutting off for no apparent reason. When I tried to turn it back on at one point, it would not come back on. I unplugged the power adapter and it started right up. Does anyone know what the problem could be?

Macbook Pro, Mac OS X (10.6.3)

Posted on Oct 16, 2010 1:01 AM

Reply
Question marked as Best reply

Posted on Oct 16, 2010 1:38 AM

I would make certain that the OS X and the firmware are up date as a first step. Assuming they are one thing that springs to mind is reset of the System Management Controller (SMC) since power issue, see this Apple Support kb article

http://support.apple.com/kb/ht3964

Beyond that obvious thing, testing whether your issue is hardware or software-based is a good way to proceed. There is an excellent step-by-step Apple Support kb article that tells you how to proceed

http://support.apple.com/kb/TS1388

It is always possible that you are unfortunate and your computer has developed another hardware fault, in which case contacting Apple service is best way to proceed, can run Apple Hardware Test (AHT) as end-user diagnostic to get more information, but professional Apple Support has more diagnostic tools avaliable if it doesn't identify anything.
6 replies
Question marked as Best reply

Oct 16, 2010 1:38 AM in response to pearlxzildjian

I would make certain that the OS X and the firmware are up date as a first step. Assuming they are one thing that springs to mind is reset of the System Management Controller (SMC) since power issue, see this Apple Support kb article

http://support.apple.com/kb/ht3964

Beyond that obvious thing, testing whether your issue is hardware or software-based is a good way to proceed. There is an excellent step-by-step Apple Support kb article that tells you how to proceed

http://support.apple.com/kb/TS1388

It is always possible that you are unfortunate and your computer has developed another hardware fault, in which case contacting Apple service is best way to proceed, can run Apple Hardware Test (AHT) as end-user diagnostic to get more information, but professional Apple Support has more diagnostic tools avaliable if it doesn't identify anything.

Macbook keeps shutting itself off

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.