1 Reply Latest reply: Oct 16, 2010 9:04 AM by Allan Sampson
SusieSol Level 1 Level 1 (0 points)
I recently bought a new G4 iPhone & tried syncing it w/iTunes from my old Mac, which is where I used to back up my old iPhone. When I try connecting I get a post stating that the iPhone can't be used because it requires a Mac OX X 10.5.8 or later system. I can use my new iPhone on my new PC but I don't have the back up. How do I get all my old apps, contacts, and photos on my new iPhone without paying for them all over again? I can't just copy the backup copy from my MAC to my PC because it's a different file type and the PC won't read it.

Also, I can't connect my old iPhone to my new PC because I dropped it in water & it doesn't work anymore. Any ideas would greatly be appreciated!

PC, Windows 7, Old Computer is: Powerbook G4 Mac OS X 10.4.11
  • Allan Sampson Level 10 Level 10 (123,370 points)
    All iTunes content on the iPhone - all music, movies, tv shows, and 3rd party apps should be in your iTunes library on your computer. Transfer your iTunes library from your Mac to your new computer as with any other data that you will need or want to access on your new computer. Copy the iTunes named folder located in your Music folder on your Mac and with iTunes quit on your new computer place the iTunes folder in your Music folder. You will also need to authorize your new computer with your iTunes account with iTunes if you haven't already done so.

    If you didn't have Sync Apps selected under the Apps tab for your old iPhone sync preferences which should have been selected and this means all apps on your old iPhone are not in your iTunes library on your Mac, you can re-download all apps with iTunes on your new computer and you won't be charged again for a purchased app as long as you use the same iTunes account to re-download the app that was used to purchase the app originally.

    Photos transferred from your Mac to your iPhone should remain on your Mac. All photos on your Mac can be transferred to your new computer as with any other data that you will need or want to access on your new computer.

    Photos in the Camera Roll can and should be imported by your computer as with any other digital camera. If this was done with your Mac as designed and intended, you can transfer these photos from your Mac to your new computer along with all other photos.

    Contacts are designed to be synced with a supported address book application on your computer. With a Mac, this can be with the Address Book application. You can export all contacts from the Address Book on your Mac as individual vCards for transfer and import by an address book application on your new computer that is supported for syncing contacts with the iPhone.

    I can't just copy the backup copy from my MAC to my PC because it's a different file type and the PC won't read it.


    Who told you that? The file type for the backup is the same. The iPhone's backup does not include any iTunes content - it does not include music, movies, tv shows, podcasts, or 3rd party apps. All iTunes content on your iPhone should be in your iTunes library on your computer which can be transferred from one computer to another regardless if transferred to a Mac or Windows PC. Photos transferred from your computer are not included with the iPhone's backup either. All photos transferred from your computer should remain on the computer and can be transferred to a new computer. Photos in the Camera Roll are included with the iPhone's backup but photos in the Camera Roll can and should be imported by your computer as with any other digital camera.

    This link provides the data that is included with the iPhone's backup and the location of the backup on a Mac and Windows PC.

    http://support.apple.com/kb/HT1766