8 Replies Latest reply: Oct 26, 2011 11:03 AM by shawnbln
nschuma Level 1 (0 points)
I can't get it to accept my security code, which means no access to iTunes!

What gives??

iPhone 4, iOS 4
  • Tamara Level 6 (13,730 points)
    If it is an AMEX card, you need to use the number on the front of the card.
  • nschuma Level 1 (0 points)
    Thanks for the reply. I was actually aware of that. I haven't changed a thing on my account, the card is the same card I've used for a couple of years, and suddenly, it doesn't like the security code. Entered it dozens of times.

    What's the deal!?!
  • schnolis Level 1 (0 points)
    I am trying to re-connect my phone to a new installation of iTunes and I'm having the same problem. I know I have the correct security code, but the site won't accept it. Truly frustrating.
  • sportinDaveyG Level 1 (5 points)
    This has happened to me before. I used MasterCC. i eneded up calling and getting handled that way yeah buddy
  • danicaj Level 1 (0 points)
    sportinDaveyG wrote:
    This has happened to me before. I used MasterCC. i eneded up calling and getting handled that way yeah buddy


    what number and exact support reason did you use? i went through three people before reaching an itunes person and all he did was send me to apple.com/support/itunes which is useless. it is still not accepting my CC info.
  • Admiral4 Level 1 (0 points)
    My problem is my payment was declined when I purchase credits from a game. Is your problem solved? if yes, how did you solve it? please help.. Thanks.
  • Kwopau Level 4 (1,730 points)
    Did you make sure that your card isn't expired? Right billing address?
  • shawnbln Level 1 (0 points)

    This exact issue started for me last night. The card has never been declined. Funds are available. The security code is the same as it was yesterday when I had no problems purchasing from iTunes store. This is frusterating because i cant even download free apps right now. I also tried an all together different card. Same issue.