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Macbook says the battery is not charging when plugged in

13831 Views 19 Replies Latest reply: Oct 26, 2010 3:15 AM by TonyP927 RSS
  • ian1978 Calculating status...
    Hi I have just got my macbook pro 2 days ago and the battery wont charge. the light on the adaptor is orange is this right? I have seen lots of people saying the light is green. here are the details i hope you can help me.


    Battery Information:

    Model Information:
    Serial Number: 9G0380APAD3MA
    Manufacturer: DP
    Device name: bq20z451
    Pack Lot Code: 0000
    PCB Lot Code: 0000
    Firmware Version: 0201
    Hardware Revision: 0002
    Cell Revision: 0158
    Charge Information:
    Charge remaining (mAh): 1017
    Fully charged: No
    Charging: No
    Full charge capacity (mAh): 5808
    Health Information:
    Cycle count: 1
    Condition: Normal
    Battery Installed: Yes
    Amperage (mA): 0
    Voltage (mV): 11197

    System Power Settings:

    AC Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 10
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Wake On LAN: Yes
    Current Power Source: Yes
    Display Sleep Uses Dim: Yes
    Battery Power:
    System Sleep Timer (Minutes): 10
    Disk Sleep Timer (Minutes): 10
    Display Sleep Timer (Minutes): 2
    Wake On AC Change: No
    Wake On Clamshell Open: Yes
    Display Sleep Uses Dim: Yes
    Reduce Brightness: Yes

    Hardware Configuration:

    UPS Installed: No

    AC Charger Information:

    Connected: Yes
    ID: 0x0000
    Wattage (W): 0
    Revision: 0x0000
    Family: 0x0000
    Serial Number: 0x00000000
    Charging: No
    MacBook Pro 13", Mac OS X (10.6.4)
  • TonyP927 Calculating status...
    Thanks, I've discovered that the mag-connector doesn't make good connection when you plug it in the right direction. I have to wiggle it until I get the green or amber light to come on. I guess when I plug it in backwards (with the cord coming toward the front), it makes better connection.
    Macbook Pro, Mac OS X (10.6.4)
  • Allan Jones Level 7 Level 7 (29,570 points)
    Ian,

    Your MBP, if two days old, has much newer battery technology than the older MBPs in this forum so many of the specs and conditions we kick around absolutely don't apply to your late-model computer. Please ask in the forum for the newest MacBook Pros here:

    Forums for MacBook Pro (2008 and Later).

    And, if two days old and not charging, your computer should be headed to an Apple Store or Apple Authorized Service Provider RIGHT NOW. if it's is defective, you only have a few days to exchange for a new one it instead of having it worked on, possible over a period of months.
    PowerMac G4 MDD 1.25G SP;, Mac OS X (10.4.11), MacBookPro Late2007 2.2G 15" (10.6.4); PowerBook G4 1Ghz 17" (10.4.11)
  • Greg Nicksic Calculating status...
    Same problem here after the last software update. 2007 17" with a brand new owc battery I purchased after my old one blew up a few weeks ago. I reset the pram yesterday and that worked. I left it unplugged and today it would not charge again. Reset the pram and nothing. I then repaired the permissions and it is now charging. Will see if it stays ok now.
    2.4 gz macbook pro, Mac OS X (10.4.10)
  • TonyP927 Level 1 Level 1 (0 points)
    Yes, I've been on other forums and when people ask a question that was answered on a 3 month old thread, the mods reply with some smart-allec answer like "Did you do a search?" this has been addresses.
    Macbook Pro, Mac OS X (10.6.4)
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