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Deleted voice mails keep reappearing

74717 Views 49 Replies Latest reply: Apr 11, 2014 10:19 AM by aaleencox RSS
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The Zach Level 2 Level 2 (380 points)
Currently Being Moderated
Oct 18, 2010 9:27 AM
Sporadically, voice mails I've listened to and then deleted reappear in my visual voice mail. This problem just started happening after I upgraded to iOS 4. (I'm now running 4.1.)

Any idea how to fix this problem? Thanks!
MacBook Pro, 2.56 GHz, 4 GB RAM, 250 GB HD; iMac, 2.4 GHz, 2 GB RAM, 500 GB HD, Mac OS X (10.6.4), iPhone 3Gs; AppleTV; PowerBook G4
  • wushuwannabe Calculating status...
    Currently Being Moderated
    Oct 20, 2010 4:43 PM (in response to The Zach)
    This is happening to me too! Almost every day I get a big list of old voice mails from about a week ago. It's really annoying. Anybody know how to resolve this issue?
    Iphone4, iOS 4
  • Gustlock Calculating status...
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    Oct 28, 2010 7:09 AM (in response to wushuwannabe)
    Me too. My voicemail was 100% full so I deleted a ton of voicemails and then a day later my mailbox was 100% full with the messages that I had deleted...so I deleted them again.....and....you guessed it...they re-appeard......so I deleted them again......and.....they re-appeared again. This is nuts. Help! People are not able to leave me voicemails because my phone won't let me make room!!!!!!
    Mini Mac Intel, G4 PowerBook, Mac OS X (10.4.6)
  • paulcb Level 6 Level 6 (18,645 points)
    Currently Being Moderated
    Oct 28, 2010 7:29 AM (in response to Gustlock)
    It may be a problem with visual voicemail itself. Access your voicemail the old fashion way (press and hold '1') and delete your voicemail inbox from there.
    HP DV7 Laptop, Windows 7, iPhone 3G 8GB 3.1.3
  • antinous02 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 28, 2010 9:05 AM (in response to paulcb)
    I have exactly the same problem with my Iphone 4 (ios 4.1)
    The thing is, I can't use my visuel voice mail anymore!
    When i call it the old way, there's no more messages! But on my Iphone, I still have 3 messages that I can't delete.
    I'm in France, and I've already tried to call my phone provider who can't resolve the problem!
    Did anyone solve it ?
    Iphone 4, iOS 4
  • Ichinisan Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 31, 2010 10:58 AM (in response to The Zach)
    I am having the same issue after upgrading to iOS4.1 on my iPhone 4.

    Even though I'm deleting messages faster than they come in, by voicemail keeps reaching "100% full" because deleted messages keep coming back!
    ARGH!
    Mac Mini
  • antinous02 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 31, 2010 1:59 PM (in response to Ichinisan)
    Hi,

    Try deleting them directly by calling your voice mail (old way)
    And then you should normally be able to delete them on your Iphone.
    My problem now is, I don't receive any notification when I have a new message and I can't read them on my phone : there's no message anymore in my visual voice mail, although I have messages when I call my voice mail!
    IPhone 4, iOS 4
  • Ivan Robertovich Level 1 Level 1 (30 points)
    Currently Being Moderated
    Nov 2, 2010 9:16 PM (in response to The Zach)
    Yes. Same frustrating problem here. Started about three weeks ago for me.

    Vampire and zombie voicemail can't be killed. I keep deleting it and it comes back from the dead and people calling get the system message that my voicemail is full.

    Frustrating.
    Mac OS X (10.6.4)
  • One slippery dog Level 1 Level 1 (45 points)
    Currently Being Moderated
    Nov 3, 2010 4:43 AM (in response to The Zach)
    Hello All,
    Has everyone deleted the voicemails from their deleted voicemail folder as well? and from AT&T or your carriers server? so they don't just download again? try this just a suggestion.
    Customer PC AMD (QUAD) 4Ghz, Windows 7, iPhone 4 iOS 4.1
  • veritas1953 Calculating status...
    Currently Being Moderated
    Nov 10, 2010 12:48 PM (in response to The Zach)
    I have the same issue. I have deleted the messages and they just keep coming back. Started this week.
  • Hylourgos Calculating status...
    Currently Being Moderated
    Nov 13, 2010 1:15 AM (in response to The Zach)
    I've had success overcoming this odd little problem by recognizing that there's delete, then there's delete. Not all delete's are equal. If I put a voicemail in the delete folder, it eventually pops up again in the voicemail main folder, on roughly a weekly basis. That's an irritating flaw. Note however that there is a deleted folder where deleted voicemails survive. Go to that folder. You then have the option of "clearing" that folder, which double checks and informs you that "clearing" is permanent. Problem solved. I'm not sure which Scientologist at Apple insinuated the formula that "clearing" > "deleting," but it's odd language, and odder yet to make them reappear in the main menu at regular intervals.
    iBook/iPhone4, iOS 4, OSX 10.6.x
  • Dave Montague Calculating status...
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    Feb 3, 2011 11:18 AM (in response to The Zach)
    What a waste of time putting the local voicemail system on the iphone. First, it does delete voice mails even though it gives you the option. You have to call your number and delete the old fashion way. Apple should eliminate the feature since it is fluff and serves no real purpose.
    Several, iOS 4
  • protronics Calculating status...
    Currently Being Moderated
    Mar 4, 2011 12:40 PM (in response to Dave Montague)
    Mine keep reappearing too. I have had AT&T reset my voicemail twice and it still happens on a weekly basis. Clearly this is a bug in the software. Perhaps the next iOS will fix it.
    Apple, iOS 4
  • AlexManIphone Calculating status...
    Currently Being Moderated
    Mar 18, 2011 10:18 AM (in response to The Zach)
    While I agree this is a frustrating bug that needs to be fixed by Apple, the work around is to go into your Visual Voicemail, tap on 'deleted messages' and then tap on 'clear all'. This way they are permanently deleted and will not have a chance of reappearing.
    iPhone 4, iOS 4
  • ThZebra Calculating status...
    Currently Being Moderated
    Mar 24, 2011 12:05 PM (in response to AlexManIphone)
    I have had this problem for a couple of weeks now. I even go into the "Deleted Messages" folder and Clear All Messages. I did that an hour ago and the messages just showed back up in the main folder. I am now 100% full again!!
    Windows Vista
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