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Deleted voice mails keep reappearing

Sporadically, voice mails I've listened to and then deleted reappear in my visual voice mail. This problem just started happening after I upgraded to iOS 4. (I'm now running 4.1.)

Any idea how to fix this problem? Thanks!

MacBook Pro, 2.56 GHz, 4 GB RAM, 250 GB HD; iMac, 2.4 GHz, 2 GB RAM, 500 GB HD, Mac OS X (10.6.4), iPhone 3Gs; AppleTV; PowerBook G4

Posted on Oct 18, 2010 9:27 AM

Reply
62 replies

Oct 28, 2010 7:09 AM in response to wushuwannabe

Me too. My voicemail was 100% full so I deleted a ton of voicemails and then a day later my mailbox was 100% full with the messages that I had deleted...so I deleted them again.....and....you guessed it...they re-appeard......so I deleted them again......and.....they re-appeared again. This is nuts. Help! People are not able to leave me voicemails because my phone won't let me make room!!!!!!

Oct 28, 2010 9:05 AM in response to paulcb

I have exactly the same problem with my Iphone 4 (ios 4.1)
The thing is, I can't use my visuel voice mail anymore!
When i call it the old way, there's no more messages! But on my Iphone, I still have 3 messages that I can't delete.
I'm in France, and I've already tried to call my phone provider who can't resolve the problem!
Did anyone solve it ?

Oct 31, 2010 1:59 PM in response to Ichinisan

Hi,

Try deleting them directly by calling your voice mail (old way)
And then you should normally be able to delete them on your Iphone.
My problem now is, I don't receive any notification when I have a new message and I can't read them on my phone : there's no message anymore in my visual voice mail, although I have messages when I call my voice mail!

Nov 13, 2010 1:15 AM in response to The Zach

I've had success overcoming this odd little problem by recognizing that there's delete, then there's delete. Not all delete's are equal. If I put a voicemail in the delete folder, it eventually pops up again in the voicemail main folder, on roughly a weekly basis. That's an irritating flaw. Note however that there is a deleted folder where deleted voicemails survive. Go to that folder. You then have the option of "clearing" that folder, which double checks and informs you that "clearing" is permanent. Problem solved. I'm not sure which Scientologist at Apple insinuated the formula that "clearing" > "deleting," but it's odd language, and odder yet to make them reappear in the main menu at regular intervals.

Deleted voice mails keep reappearing

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