16515 Views 4 Replies Latest reply: Oct 19, 2010 10:57 AM by JimHdk
Joshua Burget wrote:
I followed the steps that you listed and had no luck in getting the images at the lower half of the site to load. I know that they top three or four images load, but the rest shows up as a blue box with a question mark. Did you happen to get the site to load completely all the way down?
The problem with this site is that the images which don't show are being delivered from the server extranet.scentsyoffice.com with an https secure connection.
An example is: https://extranet.scentsyoffice.com/Scentsy/Shopping/Images/PSW-TWIG_thumb.jpg
This secure connection requires a valid server certificate, however, the server certificate is recognized by the iPad Safari browser as invalid and the images are not displayed. Note that if you try to display the link for the jpg file above on iPad Safari you will be given a dialog to accept or reject the invalid certificate. Once you accept the certificate you will be able to display the original page and see all the images.
If the certificate is indeed invalid then other browsers (e.g., Mac Safari or Firefox) are apparently overlooking this deficiency for jpg files.
The site should probably check into this and, if the certificate is, indeed, invalid, correct this problem.